Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Report: Commerce Department Bans Use of DeepSeek on Government Devices
March 18, 2025

The Department of Commerce has reportedly banned the use of DeepSeek’s artificial intelligence (AI) model on government-furnished equipment, citing concerns about the Chinese company gaining access to sensitive information. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Anthropic Eyes Customers Who ‘Spend All Day in Meetings’
March 18, 2025

Anthropic is reportedly readying new artificial intelligence (AI) products aimed at business users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
90% of Healthcare C-Suite Sees Positive Return From GenAI
March 18, 2025

Generative artificial intelligence (GenAI) is rapidly transitioning from a futuristic concept to a tangible force reshaping the healthcare landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Adobe Analytics: GenAI Traffic to Retail Websites Doubles Every 2 Months
March 17, 2025

A growing number of consumers are finding their way to U.S. retail websites by clicking on links in generative artificial intelligence (GenAI) chat interfaces, Adobe Analytics said Monday (March 17). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Report: OpenAI to Test Feature Connecting ChatGPT to Slack and Google Drive
March 17, 2025

OpenAI is reportedly set to start testing a feature called ChatGPT Connectors that will let business customers connect Slack and Google Drive to ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
AI’s Next Job Is as Your Collaborative ‘Digital Chief of Staff’
March 17, 2025

The role of generative artificial intelligence (AI) in the workplace is shifting from summarizing or creating content for single users to co-working and collaboration with multiple agents, according to the chief product officer of Microsoft Experiences and Devices. Get the Full Story Complete the form...

Artificial Intelligence
Zoom Adds More AI Agents Across Platform
March 17, 2025

Zoom has added new artificial intelligence (AI) agentic skills to its AI Companion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Google Cloud Exec: AI Bridges the Gap Between Brands and Consumers
March 17, 2025

If you ask any marketer to list four of the main challenges they face today, they will most likely say lack of staff, an insufficient budget, inability to effectively measure marketing impact and not enough personalization. Get the Full Story Complete the form to unlock...

Artificial Intelligence
AI Investments Expected to Shift to Inference While Growing Faster Than Forecast
March 17, 2025

The impact of reasoning AI models from DeepSeek and OpenAI is reportedly expected to shift the focus of artificial intelligence (AI) investments while also boosting AI spending overall. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...