Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Klarna CEO Sebastian Siemiatkowski Clones Voice for Customer Service Hotline
Artificial Intelligence
Klarna CEO Sebastian Siemiatkowski Clones Voice for Customer Service Hotline
June 23, 2025

Buy now, pay later (BNPL) giant Klarna unveiled its latest unconventional innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Goldman Sachs Expands Availability of AI Assistant Across Firm
Artificial Intelligence
Goldman Sachs Expands Availability of AI Assistant Across Firm
June 23, 2025

Goldman Sachs reportedly expanded the availability of its artificial intelligence assistant across the firm. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Digits Adds AI Agents to Accounting Platform
Artificial Intelligence
Digits Adds AI Agents to Accounting Platform
June 23, 2025

Digits added artificial intelligence agents to its AI-native accounting platform, Autonomous General Ledger (AGL). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Worldpay Speeds Up AI Investments as Virtual Shopping Assistants Take Off
Artificial Intelligence
Worldpay Speeds Up AI Investments as Virtual Shopping Assistants Take Off
June 23, 2025

Watch more:  Agentic AI Could Change Everything — Are Payments Players Ready? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Ban on State AI Regulations Can Remain in ‘Big Beautiful Bill’
Artificial Intelligence
Ban on State AI Regulations Can Remain in ‘Big Beautiful Bill’
June 22, 2025

A proposed ban on state-level artificial intelligence (AI) regulation will remain in President Donald Trump’s tax and spending bill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Ex-OpenAI Tech Chief Raises $2 Billion for New AI Startup
Artificial Intelligence
Ex-OpenAI Tech Chief Raises $2 Billion for New AI Startup
June 22, 2025

Thinking Machine, a startup founded by an ex-OpenAI executive, is now a $10 billion company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Apple Reportedly Mulling Perplexity Purchase to Bolster AI Offerings
Artificial Intelligence
Apple Reportedly Mulling Perplexity Purchase to Bolster AI Offerings
June 22, 2025

Apple has reportedly held in-house talks about acquiring artificial intelligence (AI) startup Perplexity AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Applebee’s and IHOP to Deploy AI-Powered Tech Support and Personalization
Artificial Intelligence
Applebee’s and IHOP to Deploy AI-Powered Tech Support and Personalization
June 20, 2025

Restaurant chains Applebee’s and IHOP will reportedly begin using artificial intelligence (AI) tools for both customer-facing and back-of-house tasks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Nvidia and Foxconn Aim to Use Humanoid Robots in AI Server Factory
Artificial Intelligence
Nvidia and Foxconn Aim to Use Humanoid Robots in AI Server Factory
June 20, 2025

Humanoid robots could reportedly begin helping assemble Nvidia artificial intelligence servers at a factory in Houston by the first quarter of 2026. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...