Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Adds New Image Generation Capabilities to GPT-4o
March 25, 2025

OpenAI has added new image generation capabilities that are native to GPT-4o, saying the model can now produce precise and photorealistic images. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
AI Startups: Ex-Cruise CEO’s Robot Startup Valued at $2 Billion With No Product
March 25, 2025

The former CEO of Cruise, an autonomous vehicle startup acquired by GM, has raised $150 million for his new robotics startup. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Sweatin’ to the Chatbot: Echelon Targets Consumers With Hyper-Personalized Fitness
March 25, 2025

Echelon Fitness is rolling out a generative artificial intelligence (GenAI) assistant for the users of its fitness equipment that adds a unique personalization capability: You can “talk” to a chatbot to make changes to your custom workout plan. Get the Full Story Complete the form...

Artificial Intelligence
Alibaba Chairman Joe Tsai Cautions Against US AI Industry ‘Bubble’
March 25, 2025

Like many technology firms, China’s Alibaba has been investing in artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
DeepSeek Debuts Upgrade to AI Model That Improves Reasoning and Coding
March 25, 2025

DeepSeek introduced an upgrade to its artificial intelligence model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Fiserv CEO Wants to Tap AI to Find Social Security Fraud 
March 25, 2025

In his years at companies like Fiserv, Frank Bisignano has cultivated a reputation as a fixer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
How AI Is Different From Web3, Blockchain and Crypto
March 24, 2025

Artificial intelligence, Web3, cryptocurrencies and blockchain are some of the most talked-about technologies today, often described in a sweeping way as next-gen. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Western Union Taps AI to Move to ‘Platform Operating Model’
March 24, 2025

Western Union launched an artificial intelligence-focused partnership with India’s HCLTech. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
AI Gives Customer Service Positive Revenue Spin
March 24, 2025

Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding up the work of customer experience (CX) teams, it also makes customers feel heard and...