Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Instacart to Use AI to Check Grocery Store Inventory
March 27, 2025

Instacart unveiled three new features that it said will increase the chances its customers will get the items they order. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
AI Models and Tools: Amazon’s New ‘Interests’ Tool for Shoppers; ChatGPT Gets Image Upgrade
March 26, 2025

Consumers are used to product recommendations from eCommerce sites that are based on their history of purchases. Amazon is expanding this concept to suggest a shopper’s next buy based on their passions. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Alibaba Cloud Launches Compact, Multimodal AI Model
March 26, 2025

Alibaba Cloud has launched a multimodal artificial intelligence (AI) model that can process inputs in the form of text, images, audio and video, and can generate real-time responses in the form of text and natural speech. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Google Debuts Touted Gemini 2.5 in the ‘Winner-Take-All’ AI Model Race
March 26, 2025

Google unveiled its most powerful generative artificial intelligence model yet, one that opens a new front in the competitive AI race as it performs mostly head-and-shoulders above its staunchest rivals in industry benchmarks. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Beyond Words: AI Shows Facial, Vocal Cues of Central Bankers Can Impact Financial Markets
March 26, 2025

A picture is worth a thousand words. In the world of central bankers, it can even move global financial markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Anthropic Inks Deal to Bring Its AI Model to Databricks Platform
March 26, 2025

Artificial intelligence (AI) company Anthropic has launched a five-year partnership with data/artificial intelligence (AI) firm Databricks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Three Macro Trends in GenAI for Financial Services
March 26, 2025

Generative artificial intelligence (GenAI) and agentic models are revolutionizing financial services, transforming user experience, fraud detection, payments innovation and compliance processes, according to John Kain, head of financial services market development at Amazon Web Services (AWS). Get the Full Story Complete the form to unlock...

Artificial Intelligence
Beyond the Hype: What CFOs Should Know About AI Agents
March 25, 2025

When chief financial officers (CFOs) consider implementing agentic artificial intelligence (AI), they should treat it like other technologies their companies have adopted in the past, with some adjustments to mitigate specific risks that come with the new system. Get the Full Story Complete the form...

Artificial Intelligence
Paid Raises $10.8 Million to Scale Financial Infrastructure for AI Agents
March 25, 2025

Paid announced its launch and said it raised 10 million euros (about $10.8 million) to scale its financial infrastructure that helps the builders of artificial intelligence agents get paid. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...