Banking

Banking
Discovery Bank Shows How AI Could Change App Engagement
May 18, 2026

A Discovery Bank client does not need to ask their banking app a question to get a financial recommendation. The app is already watching. It reads spending patterns, savings milestones and transaction activity and surfaces personalized next-best actions in real time, Microsoft reported. That continuous...

Banking
Banks Use Apps to Push Cards Top of the Wallet
May 18, 2026

The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement, rewards visibility, spending management and card loyalty. A new PYMNTS Intelligence report, “Winning Top of Wallet: How Credit Card Apps...

Banking
Small-Business Banking Has a Segmentation Problem
May 18, 2026

The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses (SMBs) as if they formed a single commercial bloc moving through the economy at roughly the same speed and under...

Banking
Revolut Adds Employee Incentives to Fuel Business Banking Push
May 15, 2026

Revolut is offering employees across all departments 1,000 pounds (about $1,330) if they bring businesses to the digital bank as it expands its business banking offerings, Bloomberg reported Friday (May 15), citing a memo sent to staff by Revolut CEO Nik Storonsky. Storonsky also said...

Banking
Bunq Accelerates Global Expansion With Mexican Banking License Bid
May 15, 2026

European neobank Bunq filed for a Mexican banking license, saying it aims to serve the growing number of global citizens within, and with ties to, Mexico. With a full banking license, Bunq would be able to offer Mexican residents full-service banking, multicurrency accounts and protected...

Banking
Chase Opens 18 Branches in May Amid Multibillion-Dollar Expansion
May 14, 2026

By the end of May, Chase will have opened 18 new branches this month and 52 new branches this year. The bank will have also renovated more than 160 branches since January, it said in a Thursday (May 14) press release. Each new Chase branch...

Banking
Banks Use Payout Moments to Build New Customer Relationships
May 14, 2026

Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn Receivers Into Customers.” Banks can turn the payout flows of their commercial clients into a...

Banking
Revolut Mulls Private Banking as Trading Business Expands
May 14, 2026

Revolut has received regulatory permission to expand the scope of its trading business. The approval from the U.K.’s Financial Conduct Authority (FCA) will allow Revolut Trading to bring “investment, advisory and portfolio management under one roof,” Victoria Laffey, the unit’s head of operations, said in a news release provided...

Banking
JPMorgan Banks on Savings to Woo German Retail Customers
May 13, 2026

J.P. Morgan Chase is reportedly weeks away from launching its long-awaited Europe-based retail banking effort. Three years after CEO Jamie Dimon laid out plans to expand J.P. Morgan’s Chase brand in Europe, the U.S.’s biggest bank is readying its retail offering in the German city...