Loyalty & Rewards

Loyalty & Rewards
Starbucks Seeks New Partners to Caffeinate Rewards
November 04, 2022

Starbucks plans to partner with additional companies for cross-brand rewards, driving customer acquisition and engagement for both parties. The coffeehouse giant, the world’s largest restaurant chain by revenue, shared Thursday (Nov. 3) on a call discussing the company’s fourth-quarter fiscal year 2022 financial results that...

Loyalty & Rewards
McDonald’s Touts Two-Thirds Engagement Rate Among Loyalty Members
October 27, 2022

On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on the rise every quarter. “Each reward a customer redeems and each preference of customer shares on our app helps power...

Loyalty & Rewards
Citi Adds Walmart as Latest ‘Shop With Points’ Partner
October 24, 2022

With the growth in popularity of credit card rewards programs, Citi has announced that Walmart has been added as a Shop With Points partner for the investment banking company’s ThankYou Rewards program. The partnership is the latest in a line of corporate rewards partnerships for...

Loyalty & Rewards
Albertsons’ Loyalty Program Gives Kroger a Digital Boost
October 18, 2022

As Kroger and Albertsons gear up for their merger, the former may benefit from the latter’s recent digital growth, with eCommerce transactions and loyalty engagement on the rise. Grocery giant Albertsons, which operates a range of major grocery chains including Safeway, Vons, Jewel-Osco and others,...

Loyalty & Rewards
PayPal Rolls out Rewards Program as Holidays Approach
October 17, 2022

PayPal has launched a rewards program that lets customers earn, track and save rewards all from the PayPal app. “As consumers continue to navigate high prices heading into the holiday shopping season, deals, discounts and cash back remain top priorities, with 25% of consumers stating loyalty...

Loyalty & Rewards
Amex: Perks Boost Diner Frequency
October 14, 2022

Multinational financial services company American Express held its Member Week event, which ended Friday (Oct. 14). The promotions offered $25 statement credits for purchases of $75 or more from a list of more than 200 restaurants through the company’s restaurant reservation subsidiary Resy. In recent...

Loyalty & Rewards
79% of Merchants Tout Importance of Digital Coupons In-Store
October 13, 2022

In striving to keep consumers spending, retailers are increasingly turning to tech-enabled ways to keep some competitive advantages in place. As detailed in the report “Big Retail’s Innovation Mandate: Convenience and Personalization,” a PYMNTS and ACI Worldwide collaboration, more than 300 retailers in the United...

Loyalty & Rewards
UK Retailers Count on Affordability, Omnichannel Sales to Foster Customer Loyalty
October 12, 2022

With consumer sentiment at an all-time low due to a worsening cost-of-living crisis, devising strategies to help United Kingdom customers shop and save money seems to be at the top of retailers’ minds, especially ahead of the annual holiday shopping season. Read more: BNPL Offers...

Loyalty & Rewards
How Many Lattes Does a Delta Ticket to London Cost?
October 12, 2022

Starbucks is looking to woo travelers, enabling its loyalty program members to double dip on rewards by also earning Delta SkyMiles, but the remarkably low conversion rate suggests that the partnership is more of a publicity stunt than a real benefit for its customers. The...