Merchant Innovation

Merchant Innovation
How Showfields Adapted To The New Digital Economy
October 01, 2020

New York City’s shelter-in-place measures profoundly challenged rotating retail concept store Showfields, a business offering an immersive shopping experience for digital-first and digital-only retailers. Showfields’ four-story location was designed to showcase both retail products and art curations side by side, underscoring the extent to which...

Merchant Innovation
NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust
September 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided. In...

Merchant Innovation
Shark Tank’s Daymond John Adds Star Power To Lowe’s SMB Competition
September 15, 2020

Daymond John of Shark Tank is lending his star power to the Lowe’s Cos. Inc. initiative to infuse $55 million in small business grants to minority-owned, women-owned and rural companies, according to a Tuesday (Sept. 15) press release. The cash gifts are designed to provide...

Merchant Innovation
The Rise Of The Super App In Central America
September 10, 2020

For platforms offering a variety of services — courting sticky relationships with their end users — the holy grail is the super app. It’s a way to build an ecosystem, a conduit to daily interactions that run the gamut from travel to healthcare to banking....

Merchant Innovation
Are Fortnite Concerts The Future Of Live Music?
September 08, 2020

There are many wild stories in the annals of concert history: Ozzy Osbourne biting the head off a bat; Hells Angels handling security (with deadly results) at Altamont; or Jimi Hendrix lighting his guitar on fire on stage. Such expect-the-unexpected environments are a big part...

Merchant Innovation
Vroom CEO: Selling Cars Online Takes More Than Just Having A Website
August 24, 2020

U.S. car culture has been making a big comeback, driven by a global pandemic that’s pushed a major restructuring of many consumers’ lives. After all, a car isn’t just a way to travel in these days of social distancing — it’s become a place to...

Merchant Innovation
Uber Health’s Push To Close Prescription Deliveries Last Mile
August 23, 2020

Uber Health made big news this past week with the announcement that it was scaling up its delivery services to include pharmaceutical products in some locales. That’s a major new add-on for Uber Health, which the ride-hailing firm launched in 2018 to provide patients with...

Merchant Innovation
GetMyBoat: Why Boat Rentals Are Making A Splash This Summer
August 21, 2020

Looking for a travel-related business that’s actually booming during the year of COVID-19? It’s out on the water, in rented boats of every shape and size from kayaks to luxury yachts. “We had our drop-off in April, and then come May we saw a very...

Merchant Innovation
ClassPass CEO On Getting The Fitness Industry Back Into Fighting Shape
August 20, 2020

Navigating the pandemic-altered landscape has been difficult for fitness operators forced to close their physical locations and translate in-person services into digital offerings. But CEO Fritz Lanman of ClassPass, a platform for online and in-person fitness classes, told Karen Webster that digital offerings have partly...