Merchant Innovation

Merchant Innovation
QSRs Supersize Their Digital Ante
July 30, 2019

The second quarter of 2019 showed that the QSR digital and mobile innovation push has gained more fuel. Starbucks, McDonald’s, Dunkin and Chipotle are among the industry leaders that have posted big benefits from better delivery programs and other such initiatives. Much work remains to...

Merchant Innovation
Kroger Building New Automated Warehouse Facility
July 28, 2019

Supermarket giant Kroger and online grocery retailer Ocado are joining forces to build the second of 20 planned automated warehouse facilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Merchant Innovation
Tim Berners-Lee On Building A New Web
May 20, 2019

For Sir Tim Berners-Lee, the man credited with inventing and giving away the World Wide Web protocol that shaped the internet as we know it today, the web at its best has always been about being decentralized. Get the Full Story Complete the form to...

Merchant Innovation
Can Smart Carts Make Grocery Stores Smarter?
January 22, 2019

The shopping cart has been a part of the grocery store checkout experience for nearly 152 years. It’s first use is attributed to a Midwest grocer, Humpty Dumpty. Its owner wanted a solution that allowed shoppers to move more groceries around the store easily, so...

Merchant Innovation
Helping QSRs Avoid Physical Retail’s Fate
January 03, 2019

Once upon a time — about a decade ago — there was this QSR executive who observed the rise of online retail, but figured those changes would never apply to his businesses. He would never ship a hamburger, he thought. Nor would the basic processes...

Merchant Innovation
Firefox Gets Into Browser-Based Deal Tracking Business
November 13, 2018

Mozilla has announced that the Firefox Test Pilot team is launching Price Wise and Email Tabs in time for the holiday season, giving users more choice and transparency when shopping online. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Merchant Innovation
PODCAST: Why Merchants Should Go ‘Auth Shopping’
November 12, 2018

Decline rates are on the rise, reaching 30 percent of CNP transactions, depending on where one looks. Bruce Parker, CEO of ModoPayments, said that’s a bit of a black box and plumbing issue, where going “auth shopping” might help boost conversion rates. A marketplace model...

Merchant Innovation
Microsoft Signs Deal With Gap For Core Computing
November 09, 2018

To provide another retailer with its core computing needs, Microsoft has reportedly inked a five-year deal with Gap. The size of the deal was not made public, and the move comes as some retailers are tapping Microsoft and Google over Amazon, CNBC reported. Get the Full...

Merchant Innovation
Why Onboarding Drives Merchants Away
September 24, 2018

Merchant acquisition is an unforgiving activity, and the numbers prove it: 20 percent of retailers leave their merchant service providers every year. One reason is the often frustrating, overly complicated process of merchant onboarding — one in every five merchants don’t complete the application process. Get...