News

Artificial Intelligence
AI Startup Founder Says Companies Challenged to Make Generative AI Productive, Not Destructive
May 30, 2023

The opportunities and pitfalls of generative artificial intelligence (AI) have yet to be fully felt by businesses, no matter the vertical. But as Shaunt Sarkissian, founder and CEO of AI-ID, told PYMNTS’ Karen Webster, the past several months have given businesses a chance to take stock of...

Ridesharing
Uber’s European Business Grows After Partnering With Taxi Drivers
May 29, 2023

A growing share of European taxi drivers’ business is coming from Uber. The share of these taxi drivers’ rides that are booked on the platform has risen from 5% a year ago to 10% today, Reuters reported Monday (May 29). Uber and European taxi drivers...

Delivery
UK Retailers Ride eCommerce Delivery Wave With Faster, Eco-Conscious Commitments
May 29, 2023

British eCommerce shoppers still show a much stronger preference for at-home delivery, as local demand for curbside and in-store pickup options — or “click and collect” — in the U.K. remains stagnant year over year.  In fact, according to data from the U.K. edition of the “Global Digital Shopping...

Retail
Businesses Saying No to Unsupervised Teens
May 28, 2023

The storied teenage tradition of the mall hangout could be coming to an end. Malls, movie theaters and other businesses around the country are increasingly imposing rules requiring teenagers to be accompanied by adult chaperones, The Associated Press reported Sunday (May 28). The reason? Bad behavior...

artificial intelligence
CFPB Begins to ‘Muscle Up’ AI Regulations
May 28, 2023

America’s consumer watchdog is among the many organizations beefing up its artificial intelligence (AI) safeguards. In an interview with The Associated Press on Friday (May 26), Consumer Finance Protection Bureau (CFPB) Director Rohit Chopra said his agency has “already started some work to continue to muscle up...

Security & Fraud
Gen Z Consumers Give Banks Less Than a Passing Grade on Bank Authentication
May 26, 2023

When consumers think about how secure their bank accounts are, that can trigger a powerful emotional response to what is ultimately a matter of bank-grade security. This topic is analyzed in Consumer Authentication Preferences for Online Banking and Transactions, a PYMNTS and Entersekt collaboration, based on a survey...

Banking
JPMorgan Chase Cuts 500 Technology and Operations Roles
May 26, 2023

JPMorgan Chase has reportedly cut 500 positions, most being technology and operations roles. The cuts were made this week and across the bank’s divisions, CNBC reported Friday (May 26), citing unnamed sources. At the same time, JPMorgan Chase is looking to fill 13,000 open positions, according to the...

Cross-border Payments
Three-Day Weekends Are Relaxing — Three-Plus Days for Sending Cross-Border Payments Is Anything But
May 26, 2023

—Cross-border transactions are growing rapidly, thanks to digital transformations and new international settlement rails. But there still exist a host of international payment frustrations and reconciliation frictions due to ongoing and historical round-peg, square-hole operational bottlenecks between those businesses transacting across borders with each other....

International
Cyber and Data Risks Top List of International Growing Pains
May 26, 2023

Good people have always been the key to good business. For firms looking to expand into new markets and gain a greater share of the landscape relative to their competition, hiring employees internationally offers attractive access to a larger talent pool as well as new...