News

Artificial Intelligence
Beyond Search: Google Eyes AI Chatbots as New Ad Territory
May 05, 2025

Google is testing the placement of ads inside AI chatbot conversations in an aggressive move to protect its bread and butter: search ads. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
When Chatbots Replace Search Bars, Who Wins at Checkout?
May 05, 2025

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models (LLMs) are rapidly evolving from friendly chatbots that could write a great prospect email or blog post into helpful AI...

Artificial Intelligence
Why AI-Driven Retail Could Finally Fix eCommerce’s 70% Cart Abandonment Problem
May 05, 2025

Shoppers expect personalization, guidance and immediacy, but this can be a tall order for even the most sophisticated eCommerce platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Payments Innovation
Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
May 05, 2025

In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that “unified” commerce can improve interactions between merchants, acquirers and consumers. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Airbnb: 50% of Users Turn to AI Bot for Customer Service
May 04, 2025

Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Retail
Wendy’s Predicts Diners Will Feel Pressured All Year
May 04, 2025

Fast food chain Wendy’s is expecting customers to feel financial pressure for the remainder of the year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Retail
Tariffs Leave Retailers’ Lenders Feeling Nervous
May 04, 2025

With tariffs threatening to raise prices, creditors that lend to the retail space are reportedly worried. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Apple and Anthropic Building AI-Powered Coding Platform
May 02, 2025

Apple and Anthropic have reportedly partnered to create a platform that will use artificial intelligence (AI) to write, edit and test code for programmers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Payments Innovation
Acquired.com Joins Initiative to Create Central Operator for Commercial Variable Recurring Payments
May 02, 2025

Acquired.com joined 30 other organizations in a collective effort to create a new company that will work to establish and serve as a central operator for commercial variable recurring payments in the United Kingdom. Get the Full Story Complete the form to unlock this article...