News

Payment Methods
More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
May 18, 2026

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers lean into digital wallets and become more comfortable moving money directly from bank accounts. Get the Full Story Complete the...

Artificial Intelligence
AI Agents Turn Open Banking Into an Accountability Test
May 18, 2026

Banks have spent years building the data pipes. This week, the industry confronted what happens when artificial intelligence (AI) agents start running through them: who builds the infrastructure, who sets the rules and who captures the value. Get the Full Story Complete the form to...

Banking
Small-Business Banking Has a Segmentation Problem
May 18, 2026

The term “small business” has traditionally functioned as a sort of economic shorthand. Banks, payment companies, FinTech firms, and even policymakers spoke about small-and-medium-sized businesses (SMBs) as if they formed a single commercial bloc moving through the economy at roughly the same speed and under...

Merchant Innovation
Earnings Reveal New Race to Control the Merchant Stack
May 17, 2026

For years, merchant services centered on moving money from cardholder to business.  The current earnings season gives proof that business has become far broader, encompassing everything from payments to back-office efficiency. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Experian and ServiceNow Team to Help AI Agents Act Faster
May 17, 2026

Experian has launched an agentic artificial intelligence partnership with software provider ServiceNow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Stripe President Says Shoppers Want to Leave Mundane Tasks to AI
May 17, 2026

Stripe Co-Founder and President John Collison believes that agentic commerce will completely transform online shopping. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Older Workers Could Benefit as AI Takes On Junior Tasks
May 17, 2026

New research shows artificial intelligence-related job cuts could begin to favor older workers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI Adds Voice AI Startup Weights.gg to Its Stable
May 17, 2026

OpenAI has reportedly purchased Weights.gg, a startup offering artificial intelligence tools to clone people’s voices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
After Claude Design Launched, Figma Raised Its Full-Year Outlook
May 15, 2026

When Anthropic released Claude Design in April, one assumption spread quickly through design and tech circles: a prompt-to-interface tool would make interface design platform Figma redundant. Product teams would describe what they wanted and skip the canvas entirely. Get the Full Story Complete the form...