Retail

Retail
Amazon’s AI Business Helps It Top $3 Trillion Market Cap
August 03, 2026

Amazon joined several of its fellow tech giants in the $3 trillion club, Reuters reported Monday (Aug. 3). The company’s market value exceeded that figure for the first time Monday after Amazon reported earnings Thursday (July 30) that signaled that artificial intelligence continues to fuel...

Retail
Amazon Puts AI Agents to Work as Sales Top $200 Billion
July 30, 2026

On Amazon’s first-quarter earnings call, CEO Andy Jassy described agentic artificial intelligence as a work in progress. Well, progress has been made. By the end of Q2, Amazon had AI agents helping people shop, organizing employees’ digital work, supporting contact centers and scanning software for...

Retail
Amazon Narrows AI Ambitions as Retail Rivalry Intensifies
July 30, 2026

Amazon’s decision this week to scale back parts of its homegrown artificial intelligence portfolio has been taken by the marketplace as a retreat from the frontier-model competition. That’s only partly true. Amazon appears to be abandoning the most expensive and least defensible layer of the...

Retail
Amazon Contends With Unplanned Overspending on AI
July 30, 2026

Amazon has reportedly uncovered instances of “catastrophically expensive” cost overruns caused by errors in AI deployment. That’s according to a report Thursday (July 30) from the Financial Times (FT), citing multiple sources familiar with the matter. Those sources said that Amazon senior engineers told colleagues at a staff...

Retail
Amazon Mounts AI Reorganization Following Layoffs 
July 28, 2026

Amazon is reportedly phasing out several in-house artificial intelligence (AI) models in a larger AI overhaul. The tech giant is also reorganizing teams and having engineers focus on a new strategy that involves competing at the frontier level, Business Insider reported Tuesday (July 28), citing...

Retail
$349 Billion Could Move Through a Much Smarter Checkout
July 28, 2026

A good offer can lose its value when the shopper never sees it. That problem gets expensive fast when the missed moment happens at checkout. “The Smart Basket Opportunity: How Merchants Can Capture More Consumer Spending” was produced in collaboration with FIS. PYMNTS Intelligence independently...

Retail
Amazon and Walmart Face a New Gatekeeper for Loyalty
July 23, 2026

This summer, Amazon moved Prime Day to June 23-26, leaving July without its usual commercial centerpiece for the first time outside the pandemic-disrupted 2021 event.  The shift created an apparent hole in merchants’ calendars. What emerged instead was a clearer view of how large-scale shopping...

Retail
Amazon Revamping Prime Video to Spotlight AI
July 23, 2026

Amazon’s founder reportedly sees Prime Video as the place to tout the company’s AI efforts. Jeff Bezos has urged Prime Video boss Mike Hopkins to revamp the streaming service to give artificial intelligence (AI) a starring role, Reuters reported Thursday (July 23), citing four sources with direct knowledge of...

Retail
Retail Stores Are Becoming Financial Destinations
July 23, 2026

Watch more: How Stores Became the New Front Door for Everyday Money Movement Retailers measured success by the products that left the store — a tally that’s as old as commerce. Today another metric is beginning to matter: the financial activity that takes place before...