A new report revealed that the customer self-service (CSS) software market was valued at more than $5 billion last year, and is expected to grow to $13 billion by 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Instagram has created a new trend among the middle-aged hoping to be hip: purchasing new clothes online, snapping a shot in them and then sending them back to the company from which they were purchased. Get the Full Story Complete the form to unlock this article...
Zippin, the cashierless store operator, is beating Amazon and its Amazon Go stores to the punch, opening up its first cashierless store in San Francisco. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Generation Z is coming into its own, and according to new research, it will account for 40 percent of all shoppers by 2020, reported USA Today. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Reliance Retail and Alibaba are negotiating a partnership in the Indian retail segment. According to reports, the firms are pushing to build “a mega Indian retail joint venture” with an investment of “at least $5 billion” to mount a challenge against existing players, including Flipkart, and Amazon...
PepsiCo is buying Israel-based SodaStream for $3.2 billion, according to reports from CNBC out this morning. That values the beverage startup at $144 a share — a sum Pepsi will be paying in cash for SodaStream’s outstanding stock, a 32 percent premium to its 30-day volume...
To help customers avoid the lengthy lines of traditional checkout counters, supermarkets are turning to self-checkout technology, along with revamped store designs. When retailers don’t have to dedicate space in their brick-and-mortar locations to cash registers, consumers can enjoy less friction during checkout. To make...
We are all often encouraged to think outside of the box. Generally, the advice indicates that one should abandon their preconceptions — the walls of their box — in the hopes of inspiring a creative new take, approach or strategy. Get the Full Story Complete...
After what feels like years writing about the ongoing retail apocalypse, it is just a touch surprising to see retail do so well this week — especially physical retail. But, much like the the dog days of summer, physical retail has been undeniably on fire...
