Retail

Retail
As Inflation Tightens Wallets, Hermès Expands With Makeup to Win Consumers 
October 18, 2023

Luxury fashion brand Hermès has broadened its offerings in the beauty sector, introducing a new line of products that includes mascara, eyeshadow, and makeup brushes.  This decision aligns with the goal of catering to the aspirational shopper, who may not have the means to purchase...

Retail
September Retail Sales Don’t Look All That Rosy When Adjusted for Inflation
October 17, 2023

Bank earnings came first, putting up card spending data that spotlighted consumers’ willingness to keep spending across debit and credit cards. Retail sales data released Tuesday (Oct. 17) by the Census Bureau dovetailed with banks’ earnings, giving further credence to the sentiment that households in...

Retail
sticky.io and FlexCharge Partner on eCommerce Payment Decline
October 17, 2023

Subscription management and recurring billing provider sticky.io has partnered with payment decline management firm FlexCharge. This collaboration, announced Tuesday (Oct. 17), aims to address the issue of cart abandonment and lost revenue due to payment failures faced by eCommerce merchants. According to research, online merchants lose 62% of customers...

Retail
Wegmans Opening In-Store Food Hall as Supermarkets Expand Beyond Groceries
October 16, 2023

As supermarkets look to provide one-stop shopping, Wegmans is pushing beyond the typical grocery format to open a hybrid supermarket/food hall in New York City. According to Time Out New York, the new Manhattan location, set to open Wednesday (Oct. 18), will be set up...

Retail
Free Samples Make Supermarket Comeback Amid Crowded Online Ad Space
October 16, 2023

Amid a crowded digital ad space, brands are embracing an analog marketing tactic: free samples. As Bloomberg News reported Monday (Oct. 16), a growing number of retailers are employing this method to entice consumers. The report gives the example of Walmart, which has been holding weekend demonstrations with...

Retail
Why Retailers Throw Curveballs at Returns in Hopes of Loyalty 
October 16, 2023

“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the age of 30 find mail returns somewhat or very bothersome.   On top of the annoyance,...

Retail
Freshpet Wants Scout to Be Pet Parents’ AI Copilot
October 16, 2023

Sometimes when you need to resolve a concern or issue, you would do almost anything to not have to talk to a human. On other occasions, you’re more than eager to skip automated prompts and connect directly with a human to find a solution.  That’s...

Retail
D2C Brands Increasingly Take Over NYC Retail With Brick-and-Mortar Shops
October 13, 2023

As direct-to-consumer (D2C) companies look to drive more long-lasting relationships, many are finding that if they want to deepen customers’ connection to their brands, they must offer physical touchpoints, and New York City is the place to do it. Brands selling everything from small items...

Retail
Hy-Vee Automates Facilities as Grocers Rethink Direct Fulfillment
October 13, 2023

With some grocers scaling up their in-house fulfillment infrastructure and others pulling back, Hy-Vee is tapping automated warehouses to meet digital demand. Grocery fulfillment solutions provider Takeoff Technologies announced Thursday (Oct. 12) its partnership with the Midwestern grocery chain, which has 550 locations across eight states, to...