Rewards have long been synonymous with the use of credit cards, but many younger, digital-native consumers prefer debit. In the latest Next-Gen Debit Tracker, Ryan Wuerch, CEO of rewards app Dosh, explains how younger consumers’ digital payment preferences are shining a spotlight on debit rewards...
The financial impacts of the ongoing pandemic are continuing for many consumers, even as the United States government moves to push up consumer confidence in spending with its stimulus checks and other programs. Consumers remain budget-conscious, however, with one study finding that 75 percent of...
More consumers are shifting to online shopping and adopting digital payment methods for in-store purchases the longer the pandemic continues — a trend that could have a significant impact on how payments take shape in the future. Consumers are also tapping peer-to-peer (P2P) apps and...
Consumers are still shopping online in greater numbers during the pandemic, even as brick-and-mortar stores reopen. More customers are also tapping peer-to-peer (P2P) apps or mobile wallets, including Apple Pay, Google Pay and payment services like PayPal, merging familiar payment methods such as debit with...
Consumers continue to tap online channels more often to make retail transactions, interact with their financial institutions (FIs) or pay their bills during the pandemic. PYMNTS data shows that they are still using many familiar payment methods even as they shift to digital channels, with...
Winning over new customers is often a costly endeavor for merchants, and those that have gone through this effort often want to extend their customer relationships for as long as possible. Providers of subscription services and utilities depend on long-term customer bases that they bill at regular, recurring intervals. Businesses may find such...
Delays in paying utility bills impact access to basic services for consumers and create cash flow issues for utility providers. In the latest Next-Gen Debit Tracker, Jennifer Montague, senior vice president and chief customer officer of utilities provider NiSource, discusses how automated debit payments eliminate...
Streaming services are helping many families stay entertained during the pandemic, but managing the monthly payments for these offerings — as well as recurring bills for necessities like gas and water bills — can be frustrating. Consumers may receive these bills via email or postal...
That the pandemic has been a fraudster’s playground is not in doubt. Were it not for a flurry of digital transformation all through 2020 the frightful fraud scene might’ve been worse. PYMNTS January 2021 Next-Gen Debit Tracker® done in collaboration with PULSE, A Discover Company,...
