Opinion

Opinion
Katapult: 2021 Was the Year of Inclusion
January 17, 2022

Retailers stepped up to the plate for non-prime customers in 2021, offering installment programs that gave more people access to products and services. Orlando Zayas, CEO of Katapult, predicts that lease-to-own and buy now, pay later options will continue to proliferate, giving businesses access to...

Opinion
Jumio: 2021 Was the Year of Consolidation
January 14, 2022

Companies started stepping up their identity verification protections amid rising security threats from hackers and fraud in 2021, says Bala Kumar, chief product officer at Jumio. This year, look for them to consolidate the information they now get from multiple vendors into a single, comprehensive...

Opinion
J.P. Morgan: 2021 Was the Year of Innovation
January 14, 2022

Think of 2021 as the year payments moved beyond the point of purchase, say Max Neukirchen, global head of payments and commerce solutions at J.P. Morgan and Mike Blandina, its global head of payments technology. Rather than just helping money change hands, they’re becoming the...

Opinion
Ingo Money: 2021 Was the Year of Issuing
January 14, 2022

The changing world of payments in 2021 led to a surge in new accounts, as companies ranging from FinTechs to insurance providers looked for ways to grow their customer bases by providing the quick, easy options consumers demand, says Ingo Money CEO Drew Edwards. Read...

Opinion
i2c: 2021 Was the Year of Adaptability
January 14, 2022

New payment technologies and options helped businesses adapt under the strain of the COVID pandemic, says i2c President Jim McCarthy. Look for the future to bring even more innovation as companies large and small embrace new ways of winning and serving digital-first customers. Read his...

Opinion
Fortis: 2021 was the Year of Acceleration
January 13, 2022

Businesses were forced to speed up their digital transformations in 2021, says Ashley Usher, chief integration and information officer at Fortis, and they embraced platforms in increasing numbers to build momentum and create truly seamless payment experiences. Read her thoughts in the PYMNTS eBook, “In...

Opinion
Flywire: 2021 was the Year of Digital-First
January 13, 2022

As consumers demand more digital-first engagement, software is transforming payment processes to meet critical business needs across industries, says Mike Massaro, CEO of Flywire. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the...

Opinion
FISPAN: 2021 was the Year of Renaissance
January 13, 2022

Clayton Weir, co-founder and CEO of FISPAN, says the year saw banks, payment providers and FinTechs embrace platforms, working together to develop innovative products and services. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full...

Opinion
FIS: 2021 was the Year of Perseverance
January 13, 2022

Financial institutions stepped up to the challenges of 2021, says Kelly Beatty, executive vice president and head of payments at FIS, meeting changing cardholder demands with future-proof tech and flexible payments solutions. Read her thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders...