The pandemic rewrote the book on the payments industry, says Carl Churchill, managing director at Technologi. To get to the next page, providers need to empower merchants to serve customers by giving them access to the tools they need to succeed. Read his thoughts in...
As consumers embraced the new digital reality, they’re expecting the same kind of intuitive experience in every aspect of their lives online and off. Michael Bopp, executive V.P. and chief growth officer of Synchrony, says companies can differentiate themselves by offering payments solutions that anticipate...
The world of payments got more complex in 2021, but it also opened the door to new possibilities for businesses that embraced orchestrations strategies that helped them thrive under pressure, says Spreedly CEO Justin Benson. Read his thoughts in the PYMNTS eBook, “In a Word: 50...
After nearly two years, the waiting game is finally over, says Charlie Yoakim, CEO of Sezzle. Consumers want access to goods and services now — and they’re increasingly turning to buy now, pay later options to satisfy their pent-up demand. Read his thoughts in the...
2021 saw financial institutions embrace two key trends — personalization and digitization — at an increasingly rapid clip, says Chuck Fagan, president and CEO of PSCU. Expect even more innovation in the year ahead as companies race to differentiate themselves from the competition and meet...
The year 2021 was a time of business innovation brought on by the pandemic, says Priority Technology Holdings Executive Chairman and CEO Thomas Priore. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the form...
Last year may well have sounded the death knell for paperwork as we know it, says Stoyan Kenderov, chief product and technology officer at Plastiq. Now, companies that have traditionally relied on manual payment and accounting processes have to adjust to the new reality —...
Ghost kitchens aren’t just a flash in the pan. Hungry consumers are turning to digital channels in unprecedented numbers to answer the age-old question “What’s for dinner?” For restaurateurs, this offers an opportunity to build brands without having to invest in costly storefronts, says Paytronix...
Think of 2021 as the year customer experience started to transform the back office, says Dushyant Sharma, founder and CEO of Paymentus. This year, look for more companies to modernize their billing processes with an eye toward standing out from the competition — and cementing...
