The changing world of payments in 2021 led to a surge in new accounts, as companies ranging from FinTechs to insurance providers looked for ways to grow their customer bases by providing the quick, easy options consumers demand, says Ingo Money CEO Drew Edwards. Read...
New payment technologies and options helped businesses adapt under the strain of the COVID pandemic, says i2c President Jim McCarthy. Look for the future to bring even more innovation as companies large and small embrace new ways of winning and serving digital-first customers. Read his...
Businesses were forced to speed up their digital transformations in 2021, says Ashley Usher, chief integration and information officer at Fortis, and they embraced platforms in increasing numbers to build momentum and create truly seamless payment experiences. Read her thoughts in the PYMNTS eBook, “In...
As consumers demand more digital-first engagement, software is transforming payment processes to meet critical business needs across industries, says Mike Massaro, CEO of Flywire. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the...
Clayton Weir, co-founder and CEO of FISPAN, says the year saw banks, payment providers and FinTechs embrace platforms, working together to develop innovative products and services. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full...
Financial institutions stepped up to the challenges of 2021, says Kelly Beatty, executive vice president and head of payments at FIS, meeting changing cardholder demands with future-proof tech and flexible payments solutions. Read her thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders...
2021 laid a foundation for technologies that hold the potential to transform the way we do commerce, says Bob Schukai, executive vice president of technology development, new digital infrastructure and FinTech at Mastercard. Look for the pace of change to accelerate in 2022, as merchants...
Last year saw the U.S. healthcare system mobilize in a herculean effort to vaccinate the nation and a new pivot to a care model that blended telehealth and in-office care. But it also showed weaknesses in old ways of doing things, says Tom Cox, president...
Hard times can serve as an effective catalyst for change. Todd Clark, president and CEO of CO-OP Financial Services, says smart credit unions used a tough 2021 to rethink their customer service models, embracing digitization and new credit offerings to stay in sync with member...
