“As delivery stabilizes and consumers return to a post-pandemic lifestyle, C3 believes diners will return to in-person dining, but delivery is not going away,” Vincenzo Rossy, senior director of openings for restaurant and ghost kitchen group C3, told PYMNTS in a recent interview. He went...
The ghost kitchen space has grown enormously since the start of the pandemic, as restaurants’ physical locations became far less important to contagion-conscious consumers than their ability to fulfill off-premises orders safely and competently. In January of 2020, most people had not even heard of...
As the vaccine rolls out across the United States, with more than 30 percent of the adult population fully vaccinated, consumers are returning to restaurants, looking to satisfy their pent-up demand for meaningful culinary experiences (and for meal options that do not involve doing more...
Since the start of the pandemic, there have been countless conversations and disputes about restaurant aggregator pricing, with restaurants, aggregators, local legislatures and consumers all left feeling frustrated by the lack of legislation, leaving some to wonder whether the aggregator model even works in the...
While many restaurant businesses struggled during the peak of the pandemic, consumers’ rapidly changing routines provided on opportunity for brands with the resources to integrate themselves into these new lifestyles to do so. Brands that were able to identify what consumers needed at these moments,...
While ghost kitchens — delivery-only restaurants with no consumer-facing physical presence — have been around for a few years now, the model has really taken off since the start of the pandemic, going from a novelty to a mainstay of the delivery space, with major...
Andrew Robbins, CEO of Paytronix, explains why Marc Andreessen’s decade-old declaration that “software is eating the world” is especially relevant now, as the restaurant industry has been forced to go digital-first practically overnight, with over 30 million new digital guest profiles created in 2020. Read...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
As restaurants look to rebuild and recover from the oftentimes devastating events of the last 13 months, many are applying for federal aid from the $28.6 billion Restaurant Revitalization Fund (RRF). To help restaurants access these funds, the U.S. Small Business Administration (SBA) is partnering...
