The restaurant industry is more digital than ever, as evidenced by Olo’s first earnings release since going public in March. The ordering platform reported 125 percent year-over-year revenue growth, capturing consumers’ surging demand for increased digital ordering options. On a call with analysts Tuesday (May 11) discussing...
Restaurants are still adapting to the digital-first paradigm brought on by the pandemic, with online orders from sit-down restaurants spiking by 134 percent since the pandemic began, and quick-service restaurant (QSR) chains experiencing digital growth of 225 percent. The behaviors that customers have picked up...
Restaurants are in flux, and fast-casual chains are in the unique position of being able to benefit both from consumers’ continuing interest in off-premises ordering and newly mobile consumers’ return to on-premises dining. With 36 percent of the United States population now fully vaccinated, and...
The CDC announced Thursday (May 13) that it is no longer necessary for fully vaccinated people to wear masks indoors or out, except where required by “state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.” Get the Full Story...
To begin with a conclusion, PYMNTS May 2021 edition of Delivering On Restaurant Rewards, a Paytronix collaboration, notes that “The ranks of … returning brick-and-mortar customers are likely to grow as more of the U.S. population is inoculated, but they are unlikely to abandon the...
We’re in a moment of flux for restaurants as the vaccine rolls out across the country and consumers gear up for a summer of gathering and connections. The question remains for restaurant operators — what role will the digital innovations of the past 14 months...
Restaurants are finally recovering from the pandemic. The most recent wave of earnings reports shows consumers returning for on-site dining, and Mastercard data shows that restaurant spending is even surpassing pre-pandemic levels. It has been an especially good period for fast-casual restaurants, with consumers who...
It is no surprise that the past 14 months have rapidly accelerated the ghost kitchen trend, as these virtual-only brands allowed restaurants to leverage their existing infrastructure to bring in additional revenue. With restaurants leaning heavily on digital sales and with dine-in options extremely limited,...
Everyone’s talking about it. Like, everyone. Can mobile order-ahead (MOA) apps — trusty food sources that put the frying “pan” in “pandemic” so we could eat safely at home for over a year — maintain their runaway momentum after the crisis is really over? Opinions vary....
