Chipotle Mexican Grill has invested in autonomous delivery company Nuro as part of the firm’s Series C funding round, the restaurant chain announced Thursday (March 25). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
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Yum! Brands, parent company of quick-service restaurant (QSR) giants Taco Bell, KFC and Pizza Hut, announced Wednesday (March 24) its acquisition of chat-based ordering and marketing platform company Tictuk. The company’s “conversational commerce” software enables consumers to engage with brands and to place orders through...
Consumers are ordering more through mobile apps, and fraudsters have taken note. In the latest Mobile Order-Ahead Tracker, Matthew Coy, vice president of Information Technology for fast-casual chain Donatos Pizza, explains how quick-service restaurants (QSRs) can tap new technologies to guard against credential stuffing and...
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In this month’s edition of PYMNTS’ Order to Eat Tracker, created in collaboration with Paytronix, Andrew Rebhun, vice president and digital officer at El Pollo Loco, explained how the chain uses artificial intelligence (AI) to personalize its rewards program, enhance customer spending and foster loyalty....
With 84 percent of consumers spending their money on merchants that personalize their offerings, it’s no wonder why quick-service restaurants (QSRs) are eager to give their loyalty programs a personal touch. In the Order To Eat Tracker, Andrew Rebhun, vice president and digital officer at...
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