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Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. In this month’s Order-To-Eat Tracker, Jonathan Muhtar, executive vice president and chief concept officer at Red Robin, explains how collecting customer information like birthdates and food preferences...
Uber Eats and Rappi are dropping the fees they charge restaurants to deliver meals in Mexico in response to pleas from food industry trade groups on behalf of members facing new financial pressures brought on by government-mandated full or partial lockdowns implemented in response to...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
It was John Adams, second president of the U.S., who once said: “Every problem is an opportunity in disguise.” Apparently, Andy Pforzheimer and Dave Pace have been brushing up on their history. Get the Full Story Complete the form to unlock this article and enjoy...
It might be an understatement to say that this year’s presidential inauguration will be unprecedented. Between the surging COVID-19 pandemic, the Jan. 6 attack on the Capitol and warnings from the FBI that more unrest could be on the way, citizens are not encouraged to...
As Britain hunkers down into yet another lockdown, its finest restaurants are adapting to takeout and delivery as a way of life. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Loyalty programs are morphing as digital commerce becomes dominant, and consumers figure out who will give them the most bang per buck spent. Food is at (or near) the forefront. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
