Fraud is a perennial concern for quick-service restaurants (QSRs), and digital channels open ample new avenues for cybercrime, with hackers targeting restaurants for their cash, data and even customers’ loyalty points. High-tech schemes like credential stuffing and account takeover (ATOs) have become commonplace, but many...
Ordering apps have become ubiquitous among large quick-service restaurants (QSRs), making it difficult to stand out from the pack. But one complication QSRs face when revamping their apps is ensuring that loyalty and payment data is kept during the switchover. In this month’s Mobile Order-Ahead...
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since 2014. Approximately 60 percent of Americans use digital ordering services at least once a week, with 59 percent of millennials’ restaurant interactions consisting...
“I don’t know. What do you feel like eating?” That ping-ponging Q&A session often seems like a riddle designed to make hungry couples bicker – until they decide to get the usual. When it comes to mobile order-ahead (MOA) apps, quick-service restaurants (QSRs) and fast-casual...
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Qdoba Mexican Eats is launching its long-standing rewards program with a new platform, Paytronix Systems, the eatery announced this week in an emailed press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
While third-party delivery apps can boost sales and name recognition, many restaurants are eschewing them in favor of proprietary apps. This switch can pay dividends, but it also means they must take the lead in fighting fraud. In this month’s Mobile Order-Ahead Tracker, P.F. Chang’s...
Applebee’s parent company, Dine Brands Global, said that there will be fewer closures of Applebee’s this year and that it will even try to open some new restaurants, according to a report Monday (Feb. 24) by The Wall Street Journal. Get the Full Story Complete...
The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for more than 3.1 billion restaurant visits and $26.8 billion in sales. Restaurants that do not adopt these services risk falling behind, with a...
