For a consumer, the most important deciding factor in picking a place to eat pre-pandemic was pretty simple — which was offering them the best meal they were in the mood to eat at the time. Get the Full Story Complete the form to unlock...
Boston’s Petit Robert Bistro, one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small. Mild winter weather in Boston had led to stronger-than-average performances in January and February, and owner Loic Le Garrec told Karen Webster in a recent conversation that...
Fear is a motivator, and if there’s one thing people are afraid to touch in a post-pandemic world, it’s whatever other people have touched. Like point-of-sale (POS) keypads. That’s how human nature is now accelerating true contactless payments that the industry has longed promised. Get...
Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology and turning lemons into lemonade. Digital guest experience platform Paytronix has partnered with restaurants, using its technology to help them quickly transition from sit-down...
False positives are the bane of fraud fighters everywhere, as they penalize legitimate customers due to the behavior of bad actors illicitly armed with credentials, card numbers and accounts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Redesigning restaurant layouts and creating a touch-free environment are about to become non-negotiable for quick-service restaurants (QSRs) across America as they prepare to reopen their storefronts. In the latest Order To Eat Tracker, founder and CEO Akash Kapoor of Indian street-food chain Curry Up Now...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Restaurants face a tough fight, with a mere 40 percent survival rate in their first year. That fight is becoming more challenging amid the COVID-19 outbreak, with QSRs facing an upswing in fraud and high fees from third-party delivery apps that are now main revenue...