A third of consumers refuse to order from a restaurant that rates less than four stars on online review websites. Too often, unfortunately, reviews listed on social media platforms are fraudulent, discouraging customers at no fault of the restaurants themselves. In this month’s Mobile Order-Ahead...
To say that last week was an active week of news in the restaurant world would be an understatement. First the much-anticipated Uber-Grubhub deal went up in smoke under the threat of antitrust pushback (and, their CEO said, a better deal from a rival), then European food-delivery service...
The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely on pickup and delivery to stay in business. Many states have begun to relax their social distancing orders and allow restaurants to resume...
The global Covid-19 pandemic hit the restaurant industry in U.S. Northeastern cities like New York and Boston with an incredible and nearly unexpected force, a bit like a tsunami that surged and almost overnight washed away the entire cultural practice of eating out. Get the...
After nearly three months of closures in most places, the U.S. restaurant industry is preparing for its grand reopening with extensive safety guidelines in place. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
The restaurant industry is in a state of massive flux, with almost all on-site dining switched to carry-out as shutdowns in most U.S. states forced eateries to close their doors for months. Get the Full Story Complete the form to unlock this article and enjoy...
To let eateries create their own websites for ordering so they won’t need to pay marketing fees, DoorDash will reportedly announce a new service on Thursday (May 28). Chief Operating Officer Christopher Payne said restaurants will not need to pay most charges for the DoorDash...
For a consumer, the most important deciding factor in picking a place to eat pre-pandemic was pretty simple — which was offering them the best meal they were in the mood to eat at the time. Get the Full Story Complete the form to unlock...
Boston’s Petit Robert Bistro, one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small. Mild winter weather in Boston had led to stronger-than-average performances in January and February, and owner Loic Le Garrec told Karen Webster in a recent conversation that...
