As restaurants seek out more labor-efficient ways to keep operations running in the face of a challenging labor environment, many are turning to artificial intelligence (AI) to automate routine tasks. One major area of growth in AI in the recent past has been conversational AI,...
As the restaurant industry continues to struggle with labor challenges, many are turning to robotic solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Since the start of the pandemic, restaurants that never thought they would open drive-thru locations have been changing course in response to widespread demand for the channel. Fast-casual burger brand Shake Shack and pretzel chain Auntie Anne’s are among those that have made moves into...
As restaurants’ front-of-house operations have barreled into the future with increasingly frictionless consumer-facing digital technologies, the back of house is still stuck in the past. Instead of leading-edge digital platforms, restaurant operators are often left to deal with checks, postage stamps and stacks of physical...
Today in food commerce, Instacart announced plans to open micro-fulfillment centers for 15-minute delivery, and Olive Garden parent company Darden discussed how the company is keeping its prices lower than smaller competitors. Plus, restaurant payment solution sunday announces new ordering tools. Get the Full Story...
Restaurant payment solution sunday has announced new “Order & Pay” capabilities, according to a Wednesday (March 23) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Today in food commerce, data show that office workers are due for “lunch-flation,” and direct-to-consumer (D2C) food technology startup KoRo raises $55 million in Series B funding. Plus, Tim McLaughlin, CEO of restaurant commerce platform GoTab, talks ResTech consolidation with PYMNTS. Get the Full Story...
The restaurant technology space is taking form, with leaders in the space buying up smaller companies. In the past six months, there have been a number of major acquisitions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Today in food commerce, the District of Columbia sues Grubhub for alleged misleading claims, and McDonald’s signs a long-term strategic partnership with Just Eat Takeaway. Plus, Gopuff makes moves to compete with leading restaurant aggregators. Get the Full Story Complete the form to unlock this...