Retailers are getting a sustained lift from omnichannel initiatives beyond the Thanksgiving holiday weekend, Internet Retailer reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Customer engagement optimization solutions provider Verint recently announced its acquisition of OpinionLab, a provider of continuous voice of the customer (VoC) listening solutions that drive smarter, real-time customer engagement in the digital space. Get the Full Story Complete the form to unlock this article and...
Netflix had an early Christmas present on offer for anyone who has ever been deep into a binge when they were forced to suddenly be someplace where streaming isn’t an option. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Adidas is going big with its New York opening. Just outside of Times Square, the massive brick-and-mortar commerce hub is about a little more than the sneakers the German company is best known for. Across its several stories, the store features a cold-press juice bar,...
Fast-casual restaurant chain Sweetgreen is facing a class action lawsuit from blind customers and a Washington Lawyers’ Committee (WLC) for Civil Rights and Urban Affairs. The lawsuit alleges the company failed to make its online ordering platform accessible to blind customers, thereby violating the Americans With...
The holiday season started off with a bang. And almost immediately, data started pouring in that shows why it’s more important than ever for retailers to invest heavily in online solutions. Walmart has been doing just that and is already seeing the benefits. Get the...
Cartier has said that some diamond watches being sold on Walmart.com this past Black Friday — for as much as $18,000 — may not be authentic. Fortune reported that the upscale jeweler said that it could not vouch for the authenticity of the watches, sold by...
AT&T is on track to deliver a new video streaming service that is slated to offer, as defined by CEO John Stankey, “TV your way,” reported Forbes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
As the holiday shopping continues, consumers are feeling confident. In fact, the Consumer Confidence Index, which measures optimism of the U.S. economy, increased to 107.1 in November, from 100.8 in October — a nine-year high. Get the Full Story Complete the form to unlock this article...