With Staples recently announcing chat functionality with — and plans to build chatbots for — Messenger, is the retailer betting that the Facebook platform will be a major player in conversational commerce? As Staples EVP of Global eCommerce Faisal Masud told Karen Webster, his company...
Smaller-sized retailers may have been able to convince themselves that making the shift to EMV wasn’t the right financial move for them back in October. However, recent statistics showing an uptick in chargeback fraud for SMBs has an increasing amount of them regretting that they...
A new bot has launched that aims to take the consumer pain out of redeeming post-purchase price protection. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
“Things are different today, I hear every mother say …” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Among the problems with discerning taste in alcohol are local limitation — one’s drinking will only be as good as the booze in stock in their general area. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Since time en memoriam, dining out at any sort of table service restaurant was an essentially similar experience. As long as one were not in the type of place where they were likely to be asked if they would like fries with that order, the...
The Walmart greeter officially said goodbye in 2012 — but now they’re back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Just a week after Groupon released a rough earnings report that indicated declining revenue, the latest round of job cuts have swept through the online retailer and flash sale pioneer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
With some in the industry predicting that on-demand delivery is unsustainable for many retailers, companies might still be assuming that they can neither afford to keep pace with the likes of Amazon nor stop trying. But a look into why, exactly, on-demand delivery might crumble...
