Subscriptions

Subscriptions
CNN and Reuters Move News Behind Paywalls
October 01, 2024

CNN and Reuters are joining other digital news platforms in setting up paywalls to increase revenue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

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Netflix Co-CEO: Putting the Audience First Is Key to Authentic Personalization
September 20, 2024

Being authentic is a great way for any brand to elevate personalization to its customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

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Charter Communications Sees a Customer Drop Post-ACP, Seeks New Ways to Retain Clients
August 12, 2024

Charter Communications is facing challenges following the termination of the Affordable Connectivity Program (ACP), a federal initiative that provided subsidies for internet service to low-income households, reporting a decline of 149,000 residential internet customers in the second quarter of 2024, primarily attributed to the end...

Subscriptions
Restaurants Tinkering With Subscriptions Turn From Freebies to Discounts
July 19, 2024

As the restaurant industry aims to figure out how to use subscriptions to drive loyalty, some are finding that offering free menu items is not particularly cost effective, instead shifting to discounting models. Get the Full Story Complete the form to unlock this article and...

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Verizon Launches Customer-Centric Initiatives, Redefines Brand Identity
July 16, 2024

Verizon has unveiled a suite of initiatives designed to enhance customer choice and flexibility, marking an evolution in its brand strategy. The telecommunications giant has introduced programs aimed at enriching customer experiences across its portfolio. Get the Full Story Complete the form to unlock this...

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Taco Bell Digital Chief Says Subscriptions Inflation-Proof Customer Spend
July 12, 2024

As Taco Bell continues its paid subscription push — its “passes” — the quick-service restaurant (QSR) giant is seeing that, by offering a wider range of options tailored to different customers’ tastes, it can more broadly and effectively drive engagement amid inflation. Get the Full...

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New York Times to Begin Limiting Nonsubscriber Access to Podcasts
June 25, 2024

The New York Times plans to put its top podcasts behind a paywall. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

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FTC Alleges Adobe Deters Subscription Cancellations, Hides Early Termination Fee
June 17, 2024

The Federal Trade Commission (FTC) is taking action against Adobe and two of its executives, alleging that they deceived consumers by hiding an early termination fee on a subscription plan and making it difficult for customers to cancel their subscriptions. Get the Full Story Complete...

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CPG Subscriptions Eat Into Walmart’s Grocery Share
May 13, 2024

Increasingly, when consumers go to the grocery store, it is just to buy food, such that leading grocery retailers are losing share of center-aisle products to eCommerce players such as subscription merchants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...