For software providers, churn is the enemy against which they are always fighting — in both its voluntary and involuntary forms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
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Consumers are treating spending very differently today than they were even eight weeks ago. That fact is increasingly underlined in a variety of data streams: recent PYMNTS consumer surveys, the earnings reports of the card networks, early information on how stimulus funds are being spent –...
The global outbreak of COVID-19 has dramatically and unexpectedly hit the reset button on the entire retail ecosystem, leaving virtually no corner untouched— though the effects themselves have been highly uneven. And in no segment of retail has that become more apparent that in subscription commerce,...
As one looks across the subscription landscape with an eye toward combating the consistent issue that churn presents, there are often small breakpoints where churn is happening and can be battled back. Zeroing in on the right targets can make the biggest impact, Recurly SVP...
On Wall Street, market capitalizations are shorthand for investor sentiment — for positive or negative views, generally speaking, of publicly-traded companies’ prospects. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Fifty-eight million United States consumers canceled a subscription plan during the past six months — and that may be just the beginning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
SoulCycle employees are probably working up a sweat as the New York-based fitness company trimmed jobs and initiated a 25 percent pay cut in response to its studio closures due to the coronavirus pandemic. Get the Full Story Complete the form to unlock this article...
We’ve come a long way since the nickelodeon age of cinema. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...