With consumers demanding more choices, experts say that the unbundling of media – such as music, newspapers and television programming – is the future. At the same time, services like Zelle use a consumer’s mobile phone number to route funds, and platforms like Ingo Money...
Everyone remembers the adage: The more things change, the more they remain the same. Though much has changed in the digital age, much does remain the same. We still watch TV, albeit different from the way we once did. We want good customer service, though —...
While cash was once king on a global stage, digitization is marching forward, and quickly. Case in point: Australia, where cash still has a prominent place, but digitization is capturing ground. The question is how to keep up with consumer demands in an increasingly digital...
A decade ago, when Britain first launched its Faster Payments Scheme, buzz had barely begun on the topic. Ten years and 9.1 billion payments later, the world is catching up and catching on, and faster payments are part of almost everyone’s plans. The question now is...
Here is a quick survey of the world of payments, commerce, financial services and financial technology at the mid-point of 2018. Everyone is trying to get on board with what’s next, but, of course, there is no single, easy answer for anyone. Retailers not only...
The world is a rapidly changing place, thanks to the power of connected commerce. Don’t like flying commercial? JetSmarter can put you on a private plane that is occasionally the cheaper way to fly. Ready for blockchain to be a bigger part of your life...
Fraudsters tend to show up in all kinds of places — expected and not. The global travel market, for example, is anticipating tens of billions being lost to fraud this year. Even the real estate industry is feeling the sting, with hundreds of thousands complaining...
Finding customers is less of a challenge than it once was, since most people carry a supercomputer in their pockets that makes them seconds away from contact in a variety of contexts — online, in-app, via email or text. But encountering customers and engaging them...
Today, consumers routinely look at their phones to check and manage their bank accounts — a behavior that a mere decade ago would have seemed as strange as looking in the refrigerator to check on one’s car engine. What was exotic a short time ago is...
