Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Chatbots
Will AR and VR Be Our New Reality?
May 19, 2017

Facebook’s F8 conference is one of the largest conferences for developers and entrepreneurs. Starting in 2007, the event has had a different focus each year on what is the next big thing for the social media giant, with breakout sessions on more tailored topics. Get...

Artificial Intelligence
Nasdaq Debuts AI-Enhanced Data Service
May 17, 2017

Recently, Nasdaq Inc. announced the launch of a new service that looks to put a subset of artificial intelligence technologies toward growing investor profit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Chatbots
Chatbot Tracker: Saving $8B Annually by 2022
May 15, 2017

Over the past decade, we’ve seen mobile apps rise to be the go-to item businesses add to their competitive repertoire. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Chatbots
Chatbot Tracker: Facebook Instant Games’ Productivity Impact
May 08, 2017

Fewer applications seems to be Facebook‘s new theme as we move forward in the chatbot arena. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Chatbots
Building High IQ Bots
May 03, 2017

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. Get the Full Story...

Chatbots
Chatbot Tracker: Changing The Future of Business?
May 02, 2017

Over the past few months, we’ve seen several chatbot developments. Of particular note, many companies have partnered up with Facebook’s Messenger app to help streamline customer service and introduce new commerce offerings. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Tencent To Open Seattle AI Research Lab
May 01, 2017

Chinese internet giant Tencent, which just last month passed Wells Fargo to become the world’s tenth most valuable public company, recently announced a play that looks to boost the company’s AI prowess. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Topic TBD: Voice AI Reality Check
May 01, 2017

Voice-activated AI is certainly having its moment in the sun. What was a concept mostly in the realm of science fiction a decade ago, is now widely predicted to be the “next big thing” in life-changing technology. Amazon’s Alexa, Google’s Allo, Apple’s Siri, Microsoft’s Cortana,...

Artificial Intelligence
Oracle Rolls Out AI For Customer Experience Cloud Suite
April 27, 2017

Oracle, the software company, is getting into the artificial intelligence market, announcing a bunch of AI-focused capabilities for its Customer Experience Cloud Suite. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...