Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Looks Like Bixby Isn’t Quite Ready To Ship With The S8
April 12, 2017

Looks like Samsung’s take on the virtual personal assistant is not quite ready for primetime as of yet — Bixby will not be shipping with Samsung’s widely anticipated release of the Galaxy S8. Get the Full Story Complete the form to unlock this article and...

Chatbots
Chatbot Tracker: Implications Of The Omnichannel Chatbot
April 11, 2017

In a world where consumers expect to have personalized experiences at the touch of their fingertips, chatbots have certainly paved the way. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Elon Musk’s Neuralink Aims To Augment The Brain To Keep Pace With AI
March 28, 2017

Elon Musk has launched another new company, Neuralink, which focuses on developing the capabilities of the brain through technological augmentation so that humans can one day keep up with artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Synechron Launches 14 AI Accelerators For Financial Services Mkt
March 24, 2017

Synechron, the global financial services consulting and technology company, announced Thursday (March 23) the launch of “Neo,” a set of artificial intelligence (AI)-based tools for the financial services industry. In a press release, Synechron said that with Neo, financial institutions will be able deploy AI solutions that...

Chatbots
Facebook Tests New Local Search, Discovery Features
March 23, 2017

First it was a way to connect with college friends. It then integrated the rest of the world, added business pages, welcomed an instant messaging system and eventually started working with organizations for personalized chatbots. With all of these features, it seems like social media...

Chatbots
Chatbot Tracker: To Jump Or Not To Jump On The Chatbot Wagon?
March 21, 2017

Chatbots have been around for quite some time, but businesses have had trouble getting them fully off the ground. Before a certain social media giant started participating in the chatbot scene, consumers were required to download various apps on their devices for access. Get the...

Chatbots
Chatbots Bringing On Business Operations Revolution?
March 16, 2017

Whether someone is buying a product, attending a concert or renting a truck to move furniture, there’s some level of customer service involved. It’s the one major thread running through nearly every business. Get the Full Story Complete the form to unlock this article and...

Chatbots
Teaching Chatbots To Speak The Language Of Consumers
March 14, 2017

Although Eno is a new way for Cap One and its customers to communicate, Ken Dodelin, VP of digital product development at Capital One, says that it’s really not all that new. He tells Karen Webster that it simply builds on the way in which...

Artificial Intelligence
Lantern Credit Buys Machine Learning Library To Enhance Offers
March 13, 2017

Lantern Credit, the financial technology company aiming to solve systematic inefficiencies in the consumer credit industry, announced Friday (March 10) that it has acquired the Abstract Regression-Classification (ARC) Machine Learning Library. Get the Full Story Complete the form to unlock this article and enjoy unlimited...