Almost overnight, talking to one’s computer or other electronics changed from being something people rarely did unless they were extremely angry (who hasn’t yelled at a computer that ate their file?) to something that is well on its way to becoming as normal as flipping...
Pierre Omidyar, founder of eBay, and Reid Hoffman, cofounder of LinkedIn, are among a group of investors that have created a $27 million fund, with the money going toward the humanities, the social sciences and other disciplines in an effort to develop artificial intelligence. Get the...
Samsung Electronics gave more credence to rumors that it is gearing up to launch its own AI assistant dubbed Bixby, with the company saying on its website that consumers have three options when it comes to Samsung Pay: Shopping, Mini and Bixby. Get the Full Story...
If chatbots are slated to help people, how do they know what to ask or how to respond? And where does all that data come from? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Chatbots — with their artificial intelligence capabilities — were designed to help humans. At least, that’s what many of their developers say they were commissioned to do. But sometimes, maybe they’re too helpful. Get the Full Story Complete the form to unlock this article and...
A 15-minute call may save you 15 percent (or more) on car insurance, but what about answering those questions related to insurance? GEICO has unveiled its virtual assistant named Kate to take care of that, without appearing like a caveman or a gecko. Get the Full Story Complete...
Heading into the new year, most everyone, retailers included, is looking within to enhance our lives and businesses from knowledge already ascertained and move that understanding forward. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Chatbots have had quite the year. Bots can order a personal pizza, book a flight to anywhere, stir up a cocktail recipe, ship last-minute holiday gifts, memorialize dead relatives and bring back infamous “Friends” characters, register voters to vote or get a new driver’s license and help...
More banking bots are popping up each week. Russian chatbot TalkBank launched last week, and back in November, at Money20/20, Mastercard launched its KAI chatbot and Bank of America launched Erica. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
