Ride-hailing app startup Uber announced Monday (Dec. 5) the creation of Uber AI Labs, which is a new unit of Uber that will be based in San Francisco and focused on research in artificial intelligence and machine learning. In conjunction with the new unit, Uber also...
Comtrade Digital Services, the software engineering services company, announced Thursday (Dec. 1) it has created an automated banking platform for Viber, a messaging app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Of the three shopping days this weekend, Cyber Monday is arguably the most chatbot-friendly due to the digital nature of the day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to help users find shipping locations, learn shipping rates and track packages. Available through Facebook Messenger,...
If you think the emotion buttons on Facebook were an upgrade from the “thumbs-up” like button, you’re about to be even more impressed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. Mildred will recognize your requests in both English and German and...
We don’t have to wait for the future. It’s already here. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
So here we are on Election Day in the U.S. Seems like yesterday — and yet, ages ago — when Hillary Clinton announced her candidacy in April 2015 and Donald Trump did the same two months later. But since then, many chatbots have popped up...
Samsung announced Sunday (Nov. 6) that the new Samsung Galaxy S8 smartphone would launch with an artificial intelligence digital assistant, according to Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
