Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI’s Commercialization Puts Enterprise Security Under the Microscope
January 19, 2024

Every technological advancement — including generative artificial intelligence — brings with it its own, updated variety of adversarial threats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
When It Comes to Customer Experiences, When AI Speaks, Businesses Listen
January 18, 2024

To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a business. You have a hobby. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Report: Anthropic to Give AI Chatbot Claude Image Analysis Capabilities
January 17, 2024

Artificial intelligence startup Anthropic is reportedly working on a new feature for its chatbot Claude that would enable it to analyze images.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
From Prepackaged to Personalized: How AI’s Past Can Shape Its Future
January 16, 2024

Generative artificial intelligence emerged so precipitously last year that it seemed brand new. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Report: 25% of CEOs Expect AI to Lead to Job Cuts in 2024
January 16, 2024

A survey found that 25% of CEOs think artificial intelligence will trigger staffing reductions this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
OpenAI to Implement Digital Credentials to Prevent Misuse in Elections 
January 15, 2024

OpenAI is taking steps to prevent the misuse or exploitation of its artificial intelligence (AI) technology in upcoming global elections.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Microsoft Launches Premium Subscription for AI Companion Copilot
January 15, 2024

Microsoft introduced a premium subscription that adds capabilities to its artificial intelligence companion, Copilot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
2024 Is Already the Year of the AI-Driven Enterprise Reorganization
January 15, 2024

The resolutions many enterprise executives made for the new year likely involved driving new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
eCommerce Solution Provider Constructor Launches AI Shopping Assistant
January 12, 2024

Constructor launched a generative artificial intelligence-powered AI Shopping Assistant (ASA) for use on eCommerce websites and mobile apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...