Retailers are dealing with a “tripod” situation, says Rahul Mutha, CEO of Aurus Inc. The challenges of addressing EMV, breaches and the changing demands of their customers create a complex environment for retailers to both understand and navigate. But this is something that Mutha and...
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“The consumer has become the point of sale.” At least that’s the perspective of SecureNet CEO Brent Warrington who offered a very pragmatic – and even sobering - view of omnichannel and a merchant’s ability to capitalize on the opportunity. He sat down with MPD...
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Apple has reportedly negotiated deals with several leading issuers to extend card present rates to Apple for all transactions involving their cards with Apple’s new mobile payments scheme. On top of that concession, they have agreed to give Apple back part of the card present...
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Understanding consumer preferences, expectations and shopping patterns and mapping those to retailer capabilities is all about having access to data and lots of it. Right? Well, maybe not. Maybe, better data, delivered faster is the ticket to omnicommerce success. This month’s Vantiv Omnicommerce Tracker benchmarks...
“Breaches are pretty much a daily occurrence now,” says Jonathan Hancock, Director of Fraud Management Solutions for TSYS, “and consumers who haven’t been hit personally are numb to the news.” But here’s the great irony: When something does happen, consumers blame the retailer, but expect...
