Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Google and Universal Music in Talks for AI-Generated Songs Licensing Agreement
August 08, 2023

Google and Universal Music are reportedly in talks about a licensing agreement for artificial intelligence (AI) generated songs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
SoFi Integrates Galileo’s Conversational AI Into Personal Finance App
August 08, 2023

SoFi Technologies has integrated Galileo Financial Technologies’ conversational artificial intelligence (AI) engine into its personal finance app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
BigCommerce: AI-Powered Tools Can Filter Merchant Data and Drive Conversions
August 08, 2023

Artificial intelligence (AI) has risen as a powerful tool, offering boundless possibilities. But even with good intentions, there exists a potential for unintended negative outcomes.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Report: Zoom Using Customer Data to Train AI
August 07, 2023

Zoom is apparently using customer data to train its artificial intelligence (AI) models.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
The AI Challenges of Ethics, Privacy, Deepfakes and Bad Intentions Remain for LLMs
August 07, 2023

Because both open- and closed-source large language models (LLM) can use proprietary data, both will face challenges. However, closed-source models will likely face heavier scrutiny and criticism as users, investors and regulators will not have visibility into the underlying models, data sets and assumptions used....

Artificial Intelligence
Apple Looks to Strengthen AI for Mobile Devices
August 06, 2023

Apple is reportedly beefing up the generative artificial intelligence (AI) capabilities of its mobile devices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Booking Holdings Brands Working Together to Deploy AI
August 04, 2023

Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
LLMs Are Taking Generative AI to a Higher Level
August 04, 2023

LLMs are paving the way for innovative new AI products across sectors such as healthcare, law and finance, but all this innovation comes at a price, ranging from the cost of computing power to the societal toll of displacing workers and spreading misinformation. The “Generative...

Artificial Intelligence
Why Regulating AI Is Like Regulating Air or Water, Says UPenn Professor
August 04, 2023

Those nations shepherding to market modern technical innovations have so far prioritized innovation over regulation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...