It seems like a year ago, but it was actually only March 8 when discount retailer Burlington announced that it was abandoning its admittedly watered-down eCommerce offering. At the time, several analysts and publications (this one included) split their judgment on the move. On one...
Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. What was known as a “nice to have” practice pre-COVID-19 has now become a way to keep a valuable channel open as non-essential stores are mandated to...
We know retail was among the categories that contributed heavily to last week’s historic unemployment numbers. What’s not so clear is when those jobs will return or what will happen to the employees who have lost those jobs as a result of the COVID-19 pandemic....
Amid the spread of the coronavirus, Ulta Beauty Inc. said it plans to put many of its retail staffers on leave. The company said the temporary furlough is effective on April 19. All furloughed staffers who are in company benefit plans will stay enrolled, according to an announcement. ...
Emerging from lockdown, Chinese consumers may be opening up (digital) wallets and purses … though gradually. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Nordstrom said the crisis arising from the novel coronavirus’ spread has had a “substantial impact” on its business. It detailed that impact in a regulatory filing with the U.S. Securities and Exchange Commission (SEC). Get the Full Story Complete the form to unlock this article...
Amid the coronavirus pandemic, Dick’s Sporting Goods is putting many of its approximately 40,000 staffers on leave, but affected team members will keep receiving benefits. The sporting goods retailer said in a regulatory document that it is “increasingly evident” that its over 800 retail locations won’t open...
Not surprisingly, McDonald’s Corp. posted a dive in sales for the first quarter as its stores closed and the company relied on delivery and takeout orders amid COVID-19 restrictions. As reported by Reuters, the world’s biggest burger chain said comparable store sales fell 3.4 percent...
Revenge spending. It has a nice ring for retailers battered by the COVID-19 pandemic. In fact any kind of spending has a nice ring, but revenge spending was a phenomenon seen as Wuhan and other Chinese regions came out of the coronavirus funk. The following...
