i2c News and Reports
Gen Z Holds the Cards in New Top-of-Wallet Showdown
July 1, 2025Watch more: Banks and Credit Unions Battle for Digital Wallet Dominance as Gen Z Demands Instant Control Banks and credit unions have long chased “top-of-wallet” bragging rights, but as consumers swap ...Payments Execs Say Mergers and Instant Payments Reshape Industry Playbook for Rest of 2025
June 24, 2025The payments industry stands at a crucial crossroads as we reach the midpoint of 2025, where the strategic decisions made now will define the trajectory for businesses and consumers alike ...Agentic AI Is Redrawing the Org Chart for Smarter Businesses
June 24, 2025Watch more: Agentic AI Is Redrawing the Org Chart for Smarter Businesses The business world watched generative artificial intelligence (GenAI) advance in 2024, as it churned out human-like text, code and ...Millennials Drive Demand for Flexible Card Payments
June 17, 2025For decades, credit cards have remained remarkably unchanged in their core functionalities: swipe, spend, earn points. But what was once revolutionary may have now reached a saturation point. Nearly every major ...Hybrid AI-Human Models Sharpen Fraud Response
June 9, 2025When it comes to tech innovations, flash can often overshadow function. Yet when it comes to payments and banking, artificial intelligence is starting to prove that it doesn’t need to ...How Payments Firms Can Win Gen Z Without Chasing Every TikTok Trend
May 29, 2025In an age where consumer expectations evolve at the speed of a TikTok trend, financial institutions and payment providers face an increasingly complex question: how do they build systems, strategies ...Consumers Spend Nearly $2,000 Per Month Using ‘Top of Wallet’ Credit Cards, Study Finds
May 9, 2025Nearly 8 in 10 U.S. consumers with credit cards have multiple cards. For issuers, this makes “top of wallet” status — being a consumer’s favorite way to pay — crucial ...i2c Teams With Access Finance to Expand Credit Card in US
April 8, 2025Banking/payment solutions provider i2c has teamed with Bulgarian FinTech Access Finance. The collaboration, announced in a news release Monday (April 7), will help Access introduce the next phase of its Juzt ...Agentic AI Is Ready. Are Banks Prepared to Use It?
April 3, 2025Agentic artificial intelligence (AI) has become more than a buzzword in a very short period of time. One reason for its progress into legitimacy is its real potential to redefine how ...Why Mobile Banking at Credit Unions Demands More Than an App Refresh
March 25, 2025For credit unions, the move toward becoming “smarter” digital financial service providers entails embracing several strategic and technological shifts. David Durovy, senior vice president of transformation at i2c, told PYMNTS that ...Finastra and i2c Launch Payment Issuance Partnership for Banks and CUs
March 5, 2025Financial services software provider Finastra has launched a collaboration with banking/payment solutions firm i2c. The partnership, announced Wednesday (March 5), is aimed at bringing payment issuance solutions to North American banks ...i2c Exec Says FinTech-Bank Convergence Will ‘Redefine’ Financial Services
February 28, 2025When it comes to FinTechs, change and transformation are often the only constants. That makes the question of what it means to be a FinTech in 2025 more than a theoretical ...i2c to Help Clients Deploy Mastercard One Credential
February 26, 2025Banking and payments technology provider i2c said Wednesday (Feb. 26) that it signed on to be one of the first issuing processing partners for the recently announced Mastercard One Credential, ...Going High-Touch and High-Tech Helps Local Banks Win Over Small Business Customers
February 26, 2025Across the financial services landscape, digital transformation has changed everything. This fundamental and technological shift has led to an ongoing recalibration of the relationships small to medium-sized businesses (SMBs) have with ...i2c Credits ‘What If?’ Approach for New Payment Hub
January 22, 2025Technology plays a vital role in enabling innovation in banking and payments, i2c Global Head of Product Seth Perlman writes in a new PYMNTS eBook, “The Innovation Mindset: How to ...Small Banks and Credit Unions Turn to Direct Issuing for Top-of-Wallet
January 15, 2025For banks and credit unions looking to modernize, the timing has never been better. “Banks want to offer more competitive products, increase profitability and, critically, own the customer experience — especially ...Payments Execs Shift Focus From ‘No’ to ‘Yes’ in 2025 – Here’s How
January 7, 2025Innovation is no longer optional; it’s a necessity. Change is constant, spurred by technological advancements, shifting consumer expectations and global challenges. The financial services industry must embrace a new mindset to ...To Know What’s Next in Payments, First Look Back
December 31, 2024As we wrap up 2024, PYMNTS’ “What’s Next in Payments” series has provided insights from industry leaders on the current and future state of play for banking, payments and the ...This Week in B2B Innovation: Capturing Opportunity Across an Atypical Landscape
December 5, 2024Business-to-business (B2B) payments are undergoing a period of upheaval and reinvention. Businesses are seeking faster, more efficient and secure payment solutions, and a wide range of players are stepping up ...Can Community Banks Out-Innovate Big Banks? The Tech Says Yes
December 5, 2024If banks can’t give their customers the financial services they want or the experiences they expect, those customers will go and look for them elsewhere. In an increasingly digital-first economy, community ...I2c Launches Card Payment Partnership With Vantage Bank
October 28, 2024Digital banking and payments firm i2c launched a partnership with Texas-based Vantage Bank. The collaboration will allow Vantage to use i2c’s solutions to support its card payment operations for its customers, according ...Democratizing Payments: How Payment Hubs Fuel Innovation for Smaller Banks
October 28, 2024Keeping pace with innovation can be daunting. For small- to mid-sized banks, credit unions and FinTechs, implementing the latest money movement integrations like real-time payments and more can be a steady ...One Size Fits All Misses the Digital Payments Mark
September 18, 2024Ask 10 people what the concept and execution of “digital engagement” mean, and you’ll get 10 different answers. For Serena Smith, chief client officer of i2c, it means digital-first customer engagement. Individuals ...Regulatory Change Tops List of Payments Unexpected Threats
August 30, 2024The rise of technology requires a careful balance between innovation and risk management, i2c Chief Client Officer Serena Smith writes in a new PYMNTS eBook, “Beyond the Horizon: How to ...Payments Leaders Share How Business Threats Become Innovation’s Stepping Stones
August 20, 2024It’s not just the known challenges that companies must be wary of — it’s the unexpected threats that can suddenly appear and disrupt even the most well-laid plans. The new ...They Said That: Notable Quotables From the Week of July 22
July 26, 2024It was a week that saw a presidential campaign end, the Summer Olympics begin and the start of banking and payments earnings season. We were focused on our usual insightful ...FedNow’s First Year: Path to Critical Mass Requires Time and Education
July 24, 2024A year after its launch, the FedNow® Service, the instant payment service introduced by the U.S. central bank last July 20, has seen 900 banks sign up and connect to the ...i2c and Beyon Money Launch Corporate Card Partnership
July 22, 2024Digital banking/payments firm i2c has launched a partnership with Beyon Money Business. The collaboration, announced Monday (July 22), will see the firms launch a corporate expense card program for the small to midsize enterprise (SME) sector, ...Are APIs the Power Source for Open Banking’s Rise?
July 9, 2024As open banking takes root in the United States, the role of application programming interfaces (APIs) will become more widely known and appreciated. That’s one of the predictions and insights ...i2c and Affiniti Partner on Trade Association Co-Branded Credit Programs
June 3, 2024i2c and Affiniti Finance said Monday (June 3) that they are providing trade associations with credit programs that include features and rewards specific to each industry. Their offering, which was launched ...Real-Time Transactions and Regulations Continue to Shape Payments
May 24, 2024When it comes to payments innovations, banks and payment companies have held up their end of the deal. Instant payments, pay-by-bank, digital wallets, artificial intelligence and tokenization all have been pushed forward from the supply ...CFPB Rule 1033 Will Hasten Shift to Open Banking in US
May 7, 2024Back in October, the Consumer Financial Protection Bureau (CFPB) made public a new rule about data and data sharing. And it wasted no time signaling the intent behind it. In a press release issued Oct. 19, the ...Simple Credit Rewards Work for Older Generations, but Not Gen Z
May 2, 2024More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of ...Customer Data, Technology Unlock Profitability Amid Uncertainty
April 26, 2024Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.” The ...Issuers Look Beyond Inflation and Interest Rates to Managing Real-Time Fraudsters
April 23, 2024As global head of product at payment processor i2c, Seth Perlman has seen his share of headwinds and tailwinds in the banking business, including stints at Visa, Fiserv and PayPal. ...Gen Z Shoppers Want Things, Not Experiences
April 22, 2024As consumers save for big purchases, Gen Z is proving to be the only generation that would rather save up for an object they will get to keep than an ...i2c President Says Banks Have Reset Their Go-to-Market Strategies
March 29, 2024Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks of all sizes were already on ...Gen Z Card Users Are Dissatisfied With Rewards Programs
March 25, 2024Generation Z consumers, those often digitally savvy 18- to 25-year-olds, have emerged as an important target market for financial institutions (FIs) seeking to expand their customer base. One way FIs hope ...Gen Z Proves Hardest for BNPL Providers to Please
March 21, 2024While the vast majority of consumers are highly satisfied with their buy now, pay later (BNPL) experiences, PYMNTS Intelligence research finds that many Gen Z users believe that there is ...
Fostering a Culture of Innovation Infographic – May 2019 Innovation Readiness Playbook
How Small Banks are Upping their Innovation Game – May 2019 Innovation Readiness Playbook
Innovation Readiness
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