i2c News and Reports

Watch more: Banks and Credit Unions Battle for Digital Wallet Dominance as Gen Z Demands Instant Control Banks and credit unions have long chased “top-of-wallet” bragging rights, but as consumers swap ...

The payments industry stands at a crucial crossroads as we reach the midpoint of 2025, where the strategic decisions made now will define the trajectory for businesses and consumers alike ...

Watch more: Agentic AI Is Redrawing the Org Chart for Smarter Businesses The business world watched generative artificial intelligence (GenAI) advance in 2024, as it churned out human-like text, code and ...

For decades, credit cards have remained remarkably unchanged in their core functionalities: swipe, spend, earn points. But what was once revolutionary may have now reached a saturation point. Nearly every major ...

When it comes to tech innovations, flash can often overshadow function. Yet when it comes to payments and banking, artificial intelligence is starting to prove that it doesn’t need to ...

In an age where consumer expectations evolve at the speed of a TikTok trend, financial institutions and payment providers face an increasingly complex question: how do they build systems, strategies ...

Nearly 8 in 10 U.S. consumers with credit cards have multiple cards. For issuers, this makes “top of wallet” status — being a consumer’s favorite way to pay — crucial ...

Banking/payment solutions provider i2c has teamed with Bulgarian FinTech Access Finance. The collaboration, announced in a news release Monday (April 7), will help Access introduce the next phase of its Juzt ...

Agentic artificial intelligence (AI) has become more than a buzzword in a very short period of time. One reason for its progress into legitimacy is its real potential to redefine how ...

For credit unions, the move toward becoming “smarter” digital financial service providers entails embracing several strategic and technological shifts.  David Durovy, senior vice president of transformation at i2c, told PYMNTS that ...

Financial services software provider Finastra has launched a collaboration with banking/payment solutions firm i2c. The partnership, announced Wednesday (March 5), is aimed at bringing payment issuance solutions to North American banks ...

 When it comes to FinTechs, change and transformation are often the only constants. That makes the question of what it means to be a FinTech in 2025 more than a theoretical ...

Banking and payments technology provider i2c said Wednesday (Feb. 26) that it signed on to be one of the first issuing processing partners for the recently announced Mastercard One Credential, ...

Across the financial services landscape, digital transformation has changed everything. This fundamental and technological shift has led to an ongoing recalibration of the relationships small to medium-sized businesses (SMBs) have with ...

Technology plays a vital role in enabling innovation in banking and payments, i2c Global Head of Product Seth Perlman writes in a new PYMNTS eBook, “The Innovation Mindset: How to ...

For banks and credit unions looking to modernize, the timing has never been better. “Banks want to offer more competitive products, increase profitability and, critically, own the customer experience — especially ...

Innovation is no longer optional; it’s a necessity. Change is constant, spurred by technological advancements, shifting consumer expectations and global challenges. The financial services industry must embrace a new mindset to ...

As we wrap up 2024, PYMNTS’ “What’s Next in Payments” series has provided insights from industry leaders on the current and future state of play for banking, payments and the ...

Business-to-business (B2B) payments are undergoing a period of upheaval and reinvention. Businesses are seeking faster, more efficient and secure payment solutions, and a wide range of players are stepping up ...

If banks can’t give their customers the financial services they want or the experiences they expect, those customers will go and look for them elsewhere. In an increasingly digital-first economy, community ...

Digital banking and payments firm i2c launched a partnership with Texas-based Vantage Bank. The collaboration will allow Vantage to use i2c’s solutions to support its card payment operations for its customers, according ...

Keeping pace with innovation can be daunting. For small- to mid-sized banks, credit unions and FinTechs, implementing the latest money movement integrations like real-time payments and more can be a steady ...

Ask 10 people what the concept and execution of “digital engagement” mean, and you’ll get 10 different answers. For Serena Smith, chief client officer of i2c, it means digital-first customer engagement. Individuals ...

The rise of technology requires a careful balance between innovation and risk management, i2c Chief Client Officer Serena Smith writes in a new PYMNTS eBook, “Beyond the Horizon: How to ...

  It’s not just the known challenges that companies must be wary of — it’s the unexpected threats that can suddenly appear and disrupt even the most well-laid plans. The new ...

It was a week that saw a presidential campaign end, the Summer Olympics begin and the start of banking and payments earnings season. We were focused on our usual insightful ...

A year after its launch, the FedNow® Service, the instant payment service introduced by the U.S. central bank last July 20, has seen 900 banks sign up and connect to the ...

Digital banking/payments firm i2c has launched a partnership with Beyon Money Business. The collaboration, announced Monday (July 22), will see the firms launch a corporate expense card program for the small to midsize enterprise (SME) sector, ...

As open banking takes root in the United States, the role of application programming interfaces (APIs) will become more widely known and appreciated. That’s one of the predictions and insights ...

i2c and Affiniti Finance said Monday (June 3) that they are providing trade associations with credit programs that include features and rewards specific to each industry. Their offering, which was launched ...

When it comes to payments innovations, banks and payment companies have held up their end of the deal. Instant payments, pay-by-bank, digital wallets, artificial intelligence and tokenization all have been pushed forward from the supply ...

Back in October, the Consumer Financial Protection Bureau (CFPB) made public a new rule about data and data sharing. And it wasted no time signaling the intent behind it. In a press release issued Oct. 19, the ...

More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of ...

Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.”   The ...

As global head of product at payment processor i2c, Seth Perlman has seen his share of headwinds and tailwinds in the banking business, including stints at Visa, Fiserv and PayPal. ...

As consumers save for big purchases, Gen Z is proving to be the only generation that would rather save up for an object they will get to keep than an ...

Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks of all sizes were already on ...

Generation Z consumers, those often digitally savvy 18- to 25-year-olds, have emerged as an important target market for financial institutions (FIs) seeking to expand their customer base. One way FIs hope ...

While the vast majority of consumers are highly satisfied with their buy now, pay later (BNPL) experiences, PYMNTS Intelligence research finds that many Gen Z users believe that there is ...