Mobile Applications

Western Union App Launches In Mexico

Western Union, the cross-border and cross-currency money movement company, announced on Wednesday (Sept. 12) that it has launched the Western Union App with omnichannel options in Mexico, enabling customers in that country to send digital money transfers to more than 200 countries and territories.

In a press release, Western Union said Mexico is the most recent country enabled for international digital money transfers. It has already made the service available in Brazil, Jamaica, Panama, Latin America and the Caribbean region. With the app, customers in Mexico can send money through the Western Union mobile app and choose from payment options that include card in-app or cash and pay at a retail location.

“We are pleased to extend our digital footprint to include Mexico, offering customers the choice to send money 24/7 worldwide,” said Khalid Fellahi, general manager of Western Union Digital. “Mexico now has the best of our rare combination of physical and digital capabilities, with the option to receive global money transfers at more than 33,000 retail locations or into almost every Mexican bank from the United States, and the ability to send money effortlessly to almost every country in the world.”

According to Western Union, Mexico is currently the fourth largest receiver of money in the form of remittances. The country’s economy is becoming more globally connected, with residents going abroad for education and to pursue a different lifestyle. According to the payments company last year, Mexico residents sent $806 million abroad to countries including the U.S., Argentina, Canada, Ecuador and Colombia. Western Union cited data from Mexico’s Central Bank.

In July, Western Union announced it had inked a deal with Post Bank, one of Russia’s largest banks, to enable customers to use its mobile banking app to send Western Union money transfers directly into billions of bank accounts in more than 50 countries. In a press release, Western Union said Post Bank customers can still choose for their receivers to be paid in cash in more than 200 countries and territories.



The PYMNTS Cross-Border Merchant Friction Index analyzes the key friction points experienced by consumers browsing, shopping and paying for purchases on international eCommerce sites. PYMNTS examined the checkout processes of 266 B2B and B2C eCommerce sites across 12 industries and operating from locations across Europe and the United States to provide a comprehensive overview of their checkout offerings.