FIS™ (NYSE:FIS), one of the world’s largest providers of banking and payments technology, today announced that CapStone Bank has added the FIS Healthcare Remittance Manager solution to its lockbox processing business. The Raleigh, N.C.-based bank will now be able to offer enhanced payment automation to its healthcare provider clients with improved customer service, increased cash flow and greater efficiencies.
FIS Healthcare Remittance Manager serves as a data bridge between insurers and medical providers, electronically capturing, reconciling and processing healthcare payment information. With Remittance Manager in place, health insurer and patient payments can be routed through a lockbox or captured locally by the provider and images forwarded to FIS. The data from the images captured is then lifted from the explanation of benefits or payment detail, matched with the original claim and a fully postable accounting file is provided to update the patient account. The result is fewer touch points within the receivables management cycle, a complete view into a patient’s payment history and a standardized collection process across the organization.
For CapStone Bank, offering this payment solution to healthcare providers presents a way to automate their payment processes, while opening up new opportunities for additional revenue streams. FIS’ Healthcare Remittance Manager allows healthcare providers to improve workflow, enhance reporting capabilities and significantly reduce administration costs that translate to a better bottom line.
“The healthcare industry is moving to electronic remittances due to regulatory forces and efforts by providers and payers to reduce costs,” said Rex Scott, senior vice president and chief operations officer, CapStone Bank. “Healthcare providers of all sizes are looking for solutions to simplify the process so they can focus on providing healthcare rather than be encumbered with payment processing. Bringing efficiency, innovation and enhanced service levels to healthcare provider clients is a priority and we believe that partnering with FIS for electronic payments and remittance will help to support this objective.”
“Offering FIS’ Healthcare Remittance Manager provides CapStone Bank with the opportunity to better serve its healthcare provider clients who are in need of payment automation,” said Frank D’Angelo, executive vice president, FIS Payment Solutions Group. “CapStone Bank will now have the ability to provide the healthcare payments sector with seamless access to payment related information needed to efficiently manage claims, reduce paper-based expenses and greatly improve the collection process.”
Founded in 2006, CapStone Bank is a commercially-oriented bank headquartered in Raleigh, NC that provides a full range of commercial banking services with a special focus on serving the needs of small to mid-size businesses and professionals. CapStone Bank’s business efforts center on quality small-business relationships, commercial real estate lending, and personal banking business, all provided with an unprecedented level of “high-touch” service. For more information, visit www.capstone.com.
FIS delivers banking and payments technologies to more than 14,000 financial institutions and businesses in over 100 countries worldwide. FIS provides financial institution core processing, and card issuer and transaction processing services, including the NYCE® Network. FIS maintains processing and technology relationships with 40 of the top 50 global banks, including nine of the top 10. FIS is a member of Standard and Poor’s (S&P) 500® Index and consistently holds a leading ranking in the annual FinTech 100 rankings. Headquartered in Jacksonville, Fla., FIS employs more than 30,000 on a global basis. FIS is listed on the New York Stock Exchange under the “FIS” ticker symbol. For more information about FIS see www.fisglobal.com.
Forward-Looking Statement
This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management’s beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Form 10-K and other filings with the Securities and Exchange Commission.