What Role Will Banks Play in the Future of Payments?

Pursuing payments innovation for innovation’s sake is super but being able to capitalize on these initiatives typically is the end goal. How does one formulate a roadmap to get there? PYMNTS.com spoke with Rahul Kapur, a Principal leading Expert from Capgemini’s North American Payments consulting solutions, about how FIs should devote resources towards innovation and to what extent banks might affect the process.

Innovator Profile: Meet the Payments Seer – Capgemini Innovator Clues FIs into Future Trends

Part 1: Please tell our readers a little bit about your professional background and some of the projects you’re currently involved with.

Part 2: Why should companies devote resources towards innovation in payments, and what are the potential benefits?

Part 3: Payments hubs – what’s the value, and how does one get there?

Part 4: Any last thoughts or tips for our readers?

Bio: Rahul Kapur is a Principal leading Capgemini’s North American Payments consulting solutions.  Rahul has over 20-plus years of consulting experience, with a deep focus in the retail banking, payments, and customer strategy in the financial services sector.  His experience includes helping many US, Canadian, Latin American, and European financial institutions with product and channel strategy and innovation. Read More

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