Converting from paper to e-statements seems like a no-brainer cost savings for any business that manages accounts. But, as TSYS’ David Marhanka and Tower Group’s Dennis Moroney explain, a confluence of factors — like consumer pressure, internal resistance, and compliance challenges — complicate the matter. Listen to an exclusive interview with MPD’s David Evans about SEND® by TSYS, the company’s new secure e-document delivery that enables you to safely send sensitive information through email.
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David Marhanka, TSYS:
David Marhanka, Product Director, leads TSYS Output Services’ strategic product development, focusing on the research & development of new and extensible products, processes and services. Mr. Marhanka has twenty five years of operational & leadership experience in the output services industry.
Dennis Moroney, TowerGroup:
Dennis Moroney is a Research Director at TowerGroup, responsible for research and advisory activities regarding the bank cards industry. Dennis has over 25 years experience in the financial services industry. He has worked in consumer banking, retailing, and consulting. His experience includes senior-level positions at Citicorp, Macy’s NY, Chevy Chase Bank, and USAA. He also was the CEO of several technology and financial services startups.
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