NAPCP Webinar: Embracing Process Improvements Organization-Wide

Event date: Wednesday, May 23 • 2:00 p.m. Eastern

Speaker: Terese Betts – P-Card Program Manager, Con-way Inc. 

Within your organization, how many times have you heard, “We’ve always done it this way,” but no one can explain why? This had been the case at Con-way where old ways once ruled, generating waste and leaving gaps in their controls. However, an organization-wide effort to embrace the Lean methodology led them through a remarkable transformation.

Terese will describe Con-way’s journey, including background on Lean, how they’ve used it in all facets of their business (not just P-Card), and the resulting impact. Hear her story, which is part process improvement and part change management, and consider how your organization could benefit from this fresh way of thinking.

Attend this webinar and learn how the Lean methodology can help you:

  • challenge the status quo
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  • focus on small changes and continuous improvement
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  • empower the team to re-engineer their own processes
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  • develop clearer objectives, timelines and ways to measure improvement
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  • influence team success in an environment of mutual trust and respect
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  • reduce chaos, frustration and wasted effort
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Note: This event is a reprisal of Terese’s breakout session at the 2012 NAPCP Annual Conference.