TSYS Executive Insights: The How And Why Behind Consumer Spending

The payments industry is undergoing a period of rapid innovation. As such, it’s important to understand which payments methods customers prefer as their options change and diversify. That’s what TSYS aims to determine through their Second Consumer Payment Choice Report: a study examining which methods consumers use today, which features are most important to them. PYMNTS.com spoke with Sarah Hartman, senior director at TSYS, to discuss the study’s more interesting findings.