Global payment service provider Computop announced its partnership with global payments company ACI Worldwide yesterday (Aug. 6). The partnership aims to provide merchants with an integrated online payments and fraud prevention solution.
The solution will be powered by ACI Worldwide’s card-not-present (CNP) fraud detection and prevention solution called ReD Shield. The new service aims to give merchants deeper insight when it comes to consumer activity and fraud risk, while also assisting them with the ongoing fight against growing fraudulent activities.
“ReD Shield adds great value to Computop’s fraud solutions. Its in-depth statistics and manual review interface will help our customers simultaneously avoid fraud and improve conversion. What we are offering here is a contextual fraud prevention solution to help assess and act on risk factors before merchants are at the point of no return,” Ralf Gladis, CEO and cofounder of Computop, said in a company release.
By integrating ReD Shield into Computop Paygate, merchants will be equipped to make an informed decision if a transaction needs to be authenticated through the established fraud prevention scheme 3D Secure (3DS), which is available to all companies using Computop’s payment platform.
Prior to any call for 3DS authentication, all transactions will go through a risk assessment to judge if extensive validation is necessary. The company said this new process will help to ease merchant concerns about “basket abandonment” and provide more freedom of choice when it comes to determining which transactions actually need additional protection via 3DS.
Andy McDonald, ACI Worldwide’s European sales director of payments and fraud, explained: “We are delighted to partner with Computop. As eCommerce sales continue to rise globally, a growing number of merchants and PSPs recognize the benefits of a reliable online fraud prevention solution, delivered by expert risk analysts and informed by global fraud intelligence. Our solution not only offers a highly sophisticated level of fraud prevention but enables eCommerce merchants to exercise choice over authentication processes — offering a better customer experience and increasing online sales.”