Sections
Fraud Prevention
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Fraud PreventionWhy Fighting Fraud Means Looking Beyond The Transaction
Consumers’ commerce patterns have been very much upended in the past few months and shifted heavily to digital. On the upside, this...
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Payments InnovationTokenization And Getting A 360-Degree View Into Consumer Spending
Tokens are incredibly powerful tools to secure data and safely transport it from one point to another. Now is the time to...
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Fraud PreventionDeep Dive: Reducing The Security Risks Of Open Banking
Open banking is one of the most significant emerging trends in the financial industry, allowing banks and FinTechs to share financial data...
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Fraud PreventionInvestec On Building Consumer Trust In Open Banking Systems
More than 10,000 financial institutions (FIs) are currently participating in open banking initiatives worldwide. But as it turns out, approximately 49 percent...
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Digital-First BankingWells Fargo: First Impressions Are Key When It Comes To Digital Onboarding
Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to...
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Fraud PreventionInvestec: What FIs Must Know About Open Banking And Gaining Consumer Trust
Digital fraud and cybercrime are constant worries for financial institutions (FIs) of all sizes, with these businesses seeing an average of 30...
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VISAVisa On Its 1 Billion Token Milestone — And What Lies Ahead
In the great digital leap, roughly $158 billion in brick-and-mortar sales are moving online, according to PYMNTS’ analysis. And with the continued...
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Mobile Order AheadQSRs Battle Fake Reviews With ID Tools
Americans are dining out again in many cities, albeit on a very limited test basis, as individual U.S. states reopen restaurants according...
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Partnerships / AcquisitionsNICE Actimize Buys Guardian Analytics
Financial fraud prevention software and cloud company NICE Actimize has unveiled a deal to acquire Guardian Analytics. With the deal, New Jersey-based...
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APIB2B APIs Bring Connectivity, Security To The Cloud
That “digital transformation” you can’t stop thinking about is made possible by droves of application programming interfaces (APIs) — clever lines of...
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Security & FraudHow To Capture The Rising eCommerce Tide And Simultaneously Stem A Tidal Wave Of Fraud
It has often been said during the last several weeks that the world has seen several years’ worth of eCommerce innovations advance...
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Security & FraudIt Takes A Hub: Fighting eCommerce Fraudsters Across New Vectors
As commerce shifts online in a pivot that is likely to remain permanent, the fraudsters are also shifting their targets — and...
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Security & FraudFraud Decisioning Goes Omnichannel
“Banking is rapidly becoming more omnichannel, and FIs need to be sure they can safeguard customers across all the products through which...
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Fraud PreventionDeep Dive: Preventing Fraudsters From Exploiting FIs’ Omnichannel Blind Spots
Consumers want omnichannel banking access so they can easily switch between in-person branch visits, call center services and mobile apps as needed....
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Fraud PreventionQSR Orders Have Gone Digital And Fraudsters Want A Piece Of The Pie
If you were to hop into a time machine and take a look at the quick-service restaurant (QSR) space a mere five...
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Fraud PreventionTaking A Customer-Centric Approach To Fighting Fraud
Social distancing mandates are pushing consumers to embrace digital-first banking services, creating opportunity for fraudsters to bury their scams across multiple channels....
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Security & FraudFinancial Crimes Management Solutions Join The Fraud Battle
Who doesn’t love a good mystery crime drama? Fraud victims, for a start. And for corporations in the financial sector, fraud scales....
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Fraud PreventionDeep Dive: Preventing Financial Crime Amid The COVID-19 Pandemic
The ongoing COVID-19 pandemic is significantly affecting everyday life, with more than one-third of the world’s population subject to social distancing guidelines,...
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Fraud PreventionDeploying A Multilayered Fraud Prevention System During The COVID-19 Pandemic
Financial crimes are increasing amid the COVID-19 pandemic, with fraudsters impersonating tax officials to steal personal data. Multi-faceted approaches are necessary, as...
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Fraud PreventionHow PNC Is Fighting Pandemic-Fueled Financial Crime
Financial crime is a never-ending concern for banks, credit unions (CUs) and other financial institutions (FIs), with trillions of dollars and untold...
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Mobile Order AheadMobile Order-Ahead With Extra Fraud Fighting, Coming Up
False positives are the bane of fraud fighters everywhere, as they penalize legitimate customers due to the behavior of bad actors illicitly...
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Faster PaymentsHow TIPS Is Helping ECB Expand Its Real-Time Payments Reach
Sweden recently became the first nation outside the eurozone to join TIPS, the European Central Bank’s real-time payment platform — setting the...
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Security & FraudHow ‘Adaptive’ Decisioning Helps Issuers Stop Treating ‘Good’ Customers Like Fraudsters
For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a...
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Digital IdentityWhy Digital Identity Verification Is Crucial Post-COVID
Set in motion by the pandemic, a dangerous chicken-and-egg conundrum is arising, caused by the confluence of store closures, the shift to...
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Mobile Order AheadDeep Dive: How AI, ML Can Harness Dynamic Rules To Improve QSR Fraud Detection And Reduce False Positives
Mobile ordering fraud is a constant struggle for QSRs, with bad actors leveraging account takeovers (ATOs) and social engineering to steal money...
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Security & FraudWhy Fraudsters Like ‘Delivery Attacks,’ And Why AI and ML Alone Won’t Stop Them
The pandemic — and specifically, the lockdowns resulting from it — has spurred criminals to shift their cyber fraud schemes to exploit...
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Security & FraudMastercard Launches Anti-Fraud Measures At Gas Pumps
Mastercard has announced a series of consumer protections aimed at protecting customers and merchants from fraud at fuel stations. The New York...
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Digital OnboardingDeep Dive: Why COVID-19 Is Leading To eCommerce Onboarding Security Shifts
The coronavirus pandemic’s impact on retail is proving irresistible for fraudsters, many of whom are taking advantage of consumers’ shifts to online...
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Credit UnionsFighting CNP Fraud With ‘Data Collaboration’
There’s nothing new under the sun, goes the saying — but when it comes to payments fraud, there are new ways to...
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Mobile Order AheadChronic Tacos On Using AI To Fight COVID-Related Fraud
The COVID-19 pandemic is affecting industries around the world, but few have been hit as hard as restaurants. Social distancing and stay-at-home...
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PodcastsHelping SMBs Step Up And Scale Securely In The New Digital Economy
Winston Churchill is often credited with the expression: “Never let a crisis go to waste.” It is up for debate whether he...
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Fraud PreventionOut-Thinking Hackers With Adaptive AI
Whether the objective is teaching behavior to kids, being an effective team member, or building more impenetrable cyber defenses, learning from a...
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Fraud PreventionDeep Dive: How FIs Are Confronting Data Lag, Inadequacies In The Face Of Sophisticated Fraudsters
Financial fraud costs businesses an estimated $1.45 trillion, and it resulted in almost half of global organizations noting they were victims of...
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Security & FraudCredit Unions, CUSOs Fighting Fraudsters
“Credit unions across the country are on high alert for scammers looking to take advantage of members during the pandemic and are...
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Fraud PreventionWhy Understanding Commerce’s New Normal Is Key To Fraud-Fighting Strategies
The last eight weeks has scrambled financial institutions’ tried and tested fraud-fighting approaches as transactions once seen as "abnormal" have become the...
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Security & FraudMastercard’s Playbook On Fighting Online Fraud’s Big Surge
The shift to online commerce in the wake of the coronavirus pandemic is unprecedented. We’re doing more of everything online, especially transacting....
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Security & FraudFight Card-Not-Present Fraud In A Card-Not-Present World
In the age of the coronavirus, everyone is conducting all facets of daily life – commerce, banking, schooling, working – from home....
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Fraud PreventionWells Fargo on Fraud Decisioning And The New Consumer’s New Normal
Financial institutions (FIs) face tough decisions when trying to keep their clients safe. Customers and merchants rely on their banks and credit unions...
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Today In DataAdjusting To The Pandemic With Loans, Apps And Biometrics
The Paycheck Protection Program (PPP) loans are viewed not only as a “must-have” to navigate the current challenges – they are also seen as...
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Credit UnionsHow COVID-19 Is Creating A ‘New Normal’ For Credit Unions
Shutdowns. Lockdowns. Shuttered branches. Banking may be forever altered. The ongoing coronavirus pandemic is disrupting financial services, as consumers pull back on...
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Fraud PreventionDeep Dive: How Insurance Fraud Hurts Both Companies And Consumers
The U.S. insurance industry consists of more than 7,000 companies and collects approximately $1 trillion in premiums each year. Fraudsters are eager...
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Fraud PreventionHow Allstate Leverages AI To Show Insurance Fraudsters The Door
Fraudulent claims in the U.S. account for more than $80 billion in payments a year, with legitimate customers paying higher premiums to...
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Fraud PreventionSecuring The New Commerce Normal
For all that has changed dramatically in the last several weeks due to the coronavirus pandemic, consumers are still looking for the...
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Artificial IntelligenceBringing AI To The Fight Against Healthcare Payments Fraud
The coronavirus pandemic poses an unprecedented challenge to healthcare systems that will likely extend for months — and perhaps even years — to come. More...
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Merchant InnovationISVs Help Merchants Make The Digital Pandemic Pivot — With Data
To paraphrase Winston Churchill, when you find yourself going through tough times, keep going. The current coronavirus pandemic seems interminable. The loss...
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Fraud PreventionShutting The Front Door On Online Fraudsters
Building a secure customer journey is always a bit of a balancing act. It has to be secure first and foremost, particularly...
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Fraud PreventionHow Visa And The US Secret Service Are Flattening The COVID-19 Fraud Curve
Fraudsters don’t get furloughs, they aren’t much for vacationing, and they certainly aren’t above taking advantage of a bad situation. In fact,...
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Credit UnionsHow A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans
Digital overhauls can help boost credit unions’ online presences, but member data must be fiercely guarded during this transformation. In this month’s...
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Digital-First BankingATB Financial’s Front- And Back-End Data Analytics Initiatives
Use and analysis of customer data has become key to enabling a personalized and omnichannel digital banking experience. But it’s easy to...
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Credit UnionsSenate Federal CEO On Protecting Member Trust During Digital Overhauls
Credit unions (CUs), as much as other financial entities, are seeing a boom in competition as banking moves to online and mobile...
