Software-enabled solutions and services provider Agilysys announced yesterday (May 13) that American Airlines Center in Dallas, Texas, will deploy the company’s mobile point-of-sale system in tandem with the stadium’s food and beverage service.
The announcement expands an ongoing relationship, which spans more than a decade, between the hospitality solutions provider and the venue.
American Airlines Center has used the Agilysys InfoGenesis point of sale system – which is the foundation for the newly implemented mobile POS system, titled InfoGenesis Flex – since opening in 2001.
InfoGenesis Flex runs on Dell’s Venue Pro tablets, and allows stadium servers to accept payments anywhere on property, which Agilysys said will resulting in higher order volumes and increased revenue per server.
There’s also the ability to make real-time adjustments to operations as demand waxes and wanes at the stadium. As an enterprise solution, InfoGenesis Flex is scalable to hundreds of mobile devices in a single location. Staff can work between terminals to mobile tablets across the center. In terms of payments themselves, the Flex platform supports Apple Pay and NFC contactless “tap and go” credit card payments, in addition to USB peripherals.
Joe Heinlein, IT director at American Airlines Center stated that “Although we primarily plan to use the system for in-seat service on our premium levels, it adapts well to almost any type of situation, so that we can deploy it in our concession areas when needed. It’s the next step in the advancement of customer engagement, allowing us to speed food and beverage delivery and enhance the guest experience."