Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Perplexity’s Computer for Enterprise Completed 3.25 Years of Work in Four Weeks
Artificial Intelligence
Perplexity’s Computer for Enterprise Completed 3.25 Years of Work in Four Weeks
March 13, 2026

Artificial intelligence companies are beginning to rethink what a computer actually is, and Perplexity is pushing that idea further with a new platform designed to let AI agents operate across a user’s digital environment. Get the Full Story Complete the form to unlock this article...

Meta’s Avocado Delay Puts $135 Billion AI Bet Under Scrutiny
Artificial Intelligence
Meta’s Avocado Delay Puts $135 Billion AI Bet Under Scrutiny
March 13, 2026

 Meta delayed the launch of Avocado, its next-generation artificial intelligence model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

42% of Power Users Say They Now Use Search Less
Artificial Intelligence
42% of Power Users Say They Now Use Search Less
March 13, 2026

Artificial intelligence is starting to look less like a novelty and more like a new kind of personal assistant, one that people increasingly tap first when they need to do something, not just look something up. Get the Full Story Complete the form to unlock...

Proprietary Data Shields Software Leaders From AI Disruption, S&P Says
Artificial Intelligence
Proprietary Data Shields Software Leaders From AI Disruption, S&P Says
March 12, 2026

S&P Global Ratings said artificial intelligence (AI) is likely to impact software companies on a case-by-case basis rather than causing a sector-wide decline in credit ratings, Bloomberg reported Thursday (March 12). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Banks Use AI to Make Credit Card Rewards More Personal
Artificial Intelligence
Banks Use AI to Make Credit Card Rewards More Personal
March 12, 2026

For decades, the credit card industry competed to become top of wallet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Anthropic Automates Excel and PowerPoint Workflows With One-Click Skills
Artificial Intelligence
Anthropic Automates Excel and PowerPoint Workflows With One-Click Skills
March 11, 2026

Claude for Excel and Claude for PowerPoint now share full context across open files and allow users to save skills that make processes repeatable in the future. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

AI Forensics Takes Aim at Compliance Gridlock
Artificial Intelligence
AI Forensics Takes Aim at Compliance Gridlock
March 11, 2026

Watch more: Digital Shift With Flagright’s Madhu Nadig Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

New Governance Tools From OpenAI and Microsoft Target AI Risks
Artificial Intelligence
New Governance Tools From OpenAI and Microsoft Target AI Risks
March 10, 2026

Traditional enterprise software wasn’t designed for artificial intelligence (AI) agents, which interpret prompts, cross systems, retrieve data and act autonomously—unlike older, rules-based applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

AI Wants the Checkout but Spreedly Says Merchants Keep the Keys
Artificial Intelligence
AI Wants the Checkout but Spreedly Says Merchants Keep the Keys
March 10, 2026

Every day seems to bring another announcement about artificial intelligence agents that can search, compare and buy on a consumer’s behalf. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...