Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Big Tech Makes Money by Spending on AI Infrastructure
November 01, 2024

Tech giants’ investments in cloud infrastructure are reportedly paying off due to the demand for artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
OpenAI Expands ChatGPT With Web Search, Taking Aim at Google’s Territory
October 31, 2024

OpenAI unveiled a significant upgrade to its ChatGPT chatbot on Thursday (Oct. 31), integrating web search capabilities that could challenge traditional search engines by offering users direct answers with source citations — a move that brings artificial intelligence deeper into everyday internet use. Get the...

Artificial Intelligence
Meta and AMD Race to Meet Demand for AI With Infrastructure Push
October 31, 2024

Tech giants are pouring unprecedented resources into artificial intelligence (AI) infrastructure as Meta plans up to $40 billion in 2024 spending and AMD rides the wave to record $6.8 billion in revenue. The sector-wide investment surge comes as companies battle to meet soaring demand, with...

Artificial Intelligence
Tiny Neural Networks Could Slash Computing Costs for Business AI
October 30, 2024

A startup has built artificial intelligence systems that can reportedly match current capabilities while using fewer neurons, potentially slashing the massive computing costs that have kept many businesses from deploying AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Booking.com Expands AI-Powered Travel Features
October 30, 2024

Digital travel platform Booking.com is expanding its artificial intelligence (AI)-powered features. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Antitrust Fears for Big Tech as States Ramp Up Regulations
October 30, 2024

Major tech companies have spent over $30 billion acquiring artificial intelligence startups while facing mounting antitrust concerns, as states rush to fill the federal regulatory void with nearly 700 AI-related bills introduced in 2024 — an almost 400% increase from 2023. Get the Full Story...

Artificial Intelligence
AI Speech Tools Stumble as Hallucination Problems Persist
October 29, 2024

In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including potentially harmful content that speakers never uttered. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Mastercard Teams With Databricks on GenAI Assistant
October 29, 2024

Mastercard has launched a generative artificial intelligence (AI)-powered digital assistant that is designed to simplify the customer onboarding process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Report: xAI Aims to Raise ‘Several Billion Dollars’
October 29, 2024

Elon Musk’s xAI reportedly aims to raise “several billion dollars” in a funding round that would value it around $40 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...